About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back
Write a review

Menard Auto Sales, Inc

5.0

6 Lifetime Reviews

19 Main Street, Ruma, Illinois 62278 Directions
Sales: (618) 282-2386

Is this your dealership?

...and take advantage of all we have to offer with our Certified Dealership Program.

6 Reviews of Menard Auto Sales, Inc

Sort by Write a review
August 06, 2017

"Great People To Buy From"

- Karen

Bought a used Chevy Cruze here about 3 weeks ago. My salesman, Will, was very willing to please! The car didn't have cruise control which I REALLY wanted on it, so he was able to give me a good deal on adding it to my car. Also my boyfriend had remote start added to it as a surprise for me. Will was great to work with as was everyone I dealt with here. Felt like I got a good car at a good price from people who want my repeat business! Would recommend you check them out!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Will Simpson, Rodney Menard
February 08, 2017

"Integrity of Owner"

- simplyrita

We have purchased vehicles from a Rodney Menard for thirty one years. The reason, he continues to have the best deals, best customer service, automotive service and the man is honest. Nice plus, everyone there is polite. We will always refer to Menard Auto, no comparison.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Menard
December 31, 2016

"Long time customers"

- Ken

We have been buying our vehicles from Menard's for more than 25 years. The reason? The sales staff and service department are the best! Everyone is willing to work with you and get the best deal for you. We trust them - and don't intend to go anywhere else when we need service or another vehicle.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Janet, Will, Rodney, Keven, Tobi
December 22, 2016

"Amazing"

- Daniel

Their service staff went above and beyond my expectations!!! Thank you so much for you fast and reliable service!! Highly recommend. Bought extra accessories and was an awesome experience!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Keven,Tobi
December 07, 2016

"Amazing Experience!!!"

- Daniel

From the moment I came across Menard Auto Sales to the time I went through the sales process, I felt like I was part of the family!!! I highly recommend Will,Janet and Rodney!!! Very personable!!! The service department is also very personable as well!! I would recommend them to any one!! Didn't feel like they wanted me in and out , they showed true concern of my needs and wants!!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Will,Janet,Rodney
March 11, 2016

"LIARS"

- Dogs

Took my Jeep in to get some work done that was covered by Jeep. Not quite a recall, but Jeep knew it to be an issue and covered all the costs. I told the service manager I was going on a road trip soon and was on a timeline. He promised to have it completed before I left. I was told my Jeep was ready one day before my trip, but there was one hiccup. The other dealership that sent them to catalytic converter did not include the sensors. They told me the catalytic converter HAD been installed, but they used my old sensors. I would need to come back in once I returned from my trip to get the new sensors installed. Two weeks after returning from my trip, they finally said they received the new sensors. I dropped my Jeep off the night before the scheduled work. They told me it would not take very long to install the sensors (the entire job was only supposed to last 3 hours, so the sensor install shouldn't be much at all). Around 3pm the day of the scheduled work, I called to check on the status. My Jeep had been there since the night before, so it was ready when they opened at 8am. I was told they still hadn't worked on my Jeep yet. I asked them if would be finished by closing time (6pm) and they said it would be. I called at 5:15pm to check again. It was a 20 minute drive from my house to this dealership and I wanted to make sure I was going to be there before closing. That is when they decided to tell me that they didn't have time to get to my Jeep that day and it would be ready the following day. They offered for me to get a courtesy vehicle from them if my husband would bring me back there. I said no, this was supposed to be completed today and I didn't want their vehicle, I wanted mine. After speaking with the manager it was decided I could take the sensors somewhere else to be completed there as I was unhappy with how they were treating me and the tone I was being spoken to. When I arrived at the dealership, my Jeep was parked out front. No one was around or in the office to speak with. I looked inside my Jeep and saw my keys were in it and it was unlocked. I then looked in the rear of the vehicle to see the ENTIRE CATALYTIC CONVERTER WITH SENSORS. Meaning they NEVER installed anything in the first place weeks prior!! I filed a complaint with Chrysler and the dealership again offered to do the work and give me a courtesy vehicle. They claimed it was miscommunication between technicians, the manager, and the condescending woman (Tobi) that answers the phone for them. No other offers of compensation were made. WORST SERVICE I'VE EVER EXPERIENCED IN MY LIFE! BEWARE OF THESE LIARS!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Tobi
1
1 - 6 of 6 results