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Merced Toyota - Service Center

Merced, CA

4.9
85 Reviews
Call Service Center (209) 725-9000

85 Reviews of Merced Toyota - Service Center

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February 28, 2024

I am Very satisfied with my visit. I was in and out in a timely matter. More

by alisa342000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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Feb 29, 2024 -

Merced Toyota responded

Hi Alisa, we're thrilled to hear that you had a positive experience during your visit! Providing efficient service is always a top priority for us. Thank you for choosing us and we look forward to serving you again in the future. Regards, Manny Guerrero General Manager

Helpful
February 28, 2024

I had the wrong day to bring my car in for service and he got me in and had it completed before noon. Very friendly and helpful. More

by heathernhassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Peral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Nordenstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Merced Toyota responded

Heather, thank you for sharing your positive experience with us! We're glad we could accommodate you and get your car serviced efficiently. Our team always aims to provide friendly and helpful service to all our customers. We appreciate your feedback and hope to see you again soon! Regards, Manny Guerrero General Manager

Helpful
February 23, 2024

Kevin is always courteous and professional. , Makes sure that all the work is accurate and completed. More

by Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Koker
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Feb 26, 2024 -

Merced Toyota responded

Thank you for choosing us, Sunshine! We are so glad to hear you enjoyed your visit with Kevin. We look forward to delivering another stellar visit soon! Regards, Manny Guerrero General Manager

Helpful
February 17, 2024

Easily submit online for schedule and approve the next day. Fedi was very helpful and didn't have to wait long until my car was ready to pick up. Thank you. More

by Bao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredi Montanez
Report | Print
Feb 19, 2024 -

Merced Toyota responded

Hi Bao! Thank you for taking the time to leave such a positive review. We're thrilled to hear that your experience with Fedi was so seamless and efficient. We appreciate your feedback and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

Helpful
February 14, 2024

Kevin and Rob again are the reasons I come back to this dealership even though sometimes there is a bit of a wait, for service I'm still willing to wait because I appreciate this dealership and will always More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hampton
Report | Print
Feb 15, 2024 -

Merced Toyota responded

Hi J, thank you so much for your kind words and loyalty! We truly appreciate your patience and understanding during any wait times. We're committed to providing exceptional service and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

Helpful
February 04, 2024

Great customer service. Service was completed very quickly. We would highly recommend them for your service. More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hamilton
Report | Print
Feb 05, 2024 -

Merced Toyota responded

Hi Jeff, thank you for your kind words and recommendation! We're thrilled to hear that you had a great experience with our team and that your service was completed quickly. We appreciate your support and look forward to serving you again in the future. Regards, Manny Guerrero General Manager

Helpful
February 02, 2024

Very helpful and informative and fast would and will recommend to friends and family due to staff they were polite and had coffee and break room while u wait More

by Mikeemmadamien49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 05, 2024 -

Merced Toyota responded

We appreciate your stellar rating and recommendation, Mike! We look forward to continuing to exceed your expectations. Take care! Regards, Manny Guerrero General Manager

Helpful
January 14, 2024

I found your people to be Responsive, professional, kind and knowledgeable. Liked the service and plan to return after 5000 miles. More

by ccsusanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Nordenstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2024 -

Merced Toyota responded

Thank you for your kind words and positive feedback. We're thrilled to hear that you had an excellent experience with our team. We look forward to serving you again in the future! Regards, Manny Guerrero General Manager

Helpful
December 23, 2023

Everything was great plus the staff was very friendly and helpful explained everything very clearly to me More

by sasousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Perez
Report | Print
Dec 26, 2023 -

Merced Toyota responded

Hi Sasousa, thank you for your kind words! We're thrilled to hear that you had a great experience with our staff. We strive to provide clear and helpful explanations. Let us know if there's anything else we can assist you with. Regards, Manny Guerrero General Manager

Helpful
December 12, 2023

I was greeted by an associate named Rob who treated me with respect and professionalism. My wait for my vehicle was relatively short and I was treated to coffee while I waited. More

by Corolla Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Dec 13, 2023 -

Merced Toyota responded

Hi Carol, thank you for sharing your positive experience with us! We're glad to hear that Rob provided excellent service and made your wait enjoyable. We appreciate your feedback and hope to see you again soon. Regards, Manny Guerrero General Manager

Helpful
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