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85 Reviews of Merced Toyota - Service Center
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Helpful December 01, 2023
My dealings with Merced Toyota have always been excellent. I’ve never been disappointed with the service department. My expectations of the dealership have always been met. I appreciate the clea excellent. I’ve never been disappointed with the service department. My expectations of the dealership have always been met. I appreciate the cleanliness of the waiting area and restrooms. Love the showroom displays and being able to view the latest and greatest vehicles in such a comfortable atmosphere. More
by Joy
Employees Worked With
Kevin Koker
November 16, 2023
Ricardo did an excellent job. He is always friendly, courteous and professional. He takes special care in explaining my vehicle’s condition and maintenance needs. It’s because of He is always friendly, courteous and professional. He takes special care in explaining my vehicle’s condition and maintenance needs. It’s because of Ricardo’s efforts and customer service skills is why I return to Merced Toyota for my vehicle’s maintenance needs. Great job, great service!! More
by Frank Rivera
Employees Worked With
Vehicle maintenance service
September 22, 2023
Very convenient, professional, friendly. On time with all services. Keven Koker, asst. service Mngr. is always very helpful and takes care of business. On time with all services. Keven Koker, asst. service Mngr. is always very helpful and takes care of business. More
by uscm56
Employees Worked With
Service dept. Kevin Koker
September 02, 2023
Merced Toyota is very friendly with its customers. The wagon area is very comfortable. I’ve waited as long as 2 1/2 hours of times and time just goes by fast. I am very happy with this dealership. The wagon area is very comfortable. I’ve waited as long as 2 1/2 hours of times and time just goes by fast. I am very happy with this dealership. More
by Alex palma
Employees Worked With
Kevin in service
September 12, 2022
As an auto repair shop that buys a lot of parts here, service is poor. Delivery is spotty and pricing is often incorrect. The attitude of the manager is as if he does not want our business.poor overall. service is poor. Delivery is spotty and pricing is often incorrect. The attitude of the manager is as if he does not want our business.poor overall. More
by Frosty694t
Employees Worked With
Parts manager
March 16, 2021
had my water pump replaced. no difference. still noisy. they said it was my alternator. bad alternators do not make that noise. i know more about cars than they think. i wasted over $400. My belt still squ they said it was my alternator. bad alternators do not make that noise. i know more about cars than they think. i wasted over $400. My belt still squeaks when I start my car. With a new water pump and belt, it shouldn't squeak anymore. Going to have it checked out. $155 an hour for labor is just robbery!! It would've been more worth it if I could see a little difference, however, I see none! Last time I'll take my car there. I do have to say though: everyone there was very nice. I was treated well. More
by prissye52
Employees Worked With
Ken
