Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
123 Reviews of Merced Toyota - Service Center
Sort by
November 16, 2023
Ricardo did an excellent job. He is always friendly, courteous and professional. He takes special care in explaining my vehicle’s condition and maintenance needs. It’s because of He is always friendly, courteous and professional. He takes special care in explaining my vehicle’s condition and maintenance needs. It’s because of Ricardo’s efforts and customer service skills is why I return to Merced Toyota for my vehicle’s maintenance needs. Great job, great service!! More
by Frank Rivera
Employees Worked With
Vehicle maintenance service
September 22, 2023
Very convenient, professional, friendly. On time with all services. Keven Koker, asst. service Mngr. is always very helpful and takes care of business. On time with all services. Keven Koker, asst. service Mngr. is always very helpful and takes care of business. More
by uscm56
Employees Worked With
Service dept. Kevin Koker
September 02, 2023
Merced Toyota is very friendly with its customers. The wagon area is very comfortable. I’ve waited as long as 2 1/2 hours of times and time just goes by fast. I am very happy with this dealership. The wagon area is very comfortable. I’ve waited as long as 2 1/2 hours of times and time just goes by fast. I am very happy with this dealership. More
by Alex palma
Employees Worked With
Kevin in service
September 12, 2022
As an auto repair shop that buys a lot of parts here, service is poor. Delivery is spotty and pricing is often incorrect. The attitude of the manager is as if he does not want our business.poor overall. service is poor. Delivery is spotty and pricing is often incorrect. The attitude of the manager is as if he does not want our business.poor overall. More
by Frosty694t
Employees Worked With
Parts manager
March 16, 2021
had my water pump replaced. no difference. still noisy. they said it was my alternator. bad alternators do not make that noise. i know more about cars than they think. i wasted over $400. My belt still squ they said it was my alternator. bad alternators do not make that noise. i know more about cars than they think. i wasted over $400. My belt still squeaks when I start my car. With a new water pump and belt, it shouldn't squeak anymore. Going to have it checked out. $155 an hour for labor is just robbery!! It would've been more worth it if I could see a little difference, however, I see none! Last time I'll take my car there. I do have to say though: everyone there was very nice. I was treated well. More
by prissye52
Employees Worked With
Ken
November 06, 2019
Service department is 2nd to none! The service department provides the best service in this county. I have taken my vehicles to Merced Toyota for many, many years and have always known The service department provides the best service in this county. I have taken my vehicles to Merced Toyota for many, many years and have always known that they would take care of my vehicles. More
by Toyota
Employees Worked With
Kevin and Rob
August 06, 2019
Service Department is the greatest I have been coming to Merced Toyota for service on my personal and business vehicles since 2006. They are friendly, professional and very competent. A I have been coming to Merced Toyota for service on my personal and business vehicles since 2006. They are friendly, professional and very competent. Always communicate though the service process. Keeping me in the loop at every turn. Have known Rob since that time and now that he is manager the department is a reflection of his professional values and service. There is not one negative word I can speak about this department. More
by Rita
Employees Worked With
Rob and most recently Mike in the service department
