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Mercedes-Benz Of Kansas City
Kansas City, MO
672 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
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Showing 672 reviews
May 26, 2022
Lisa G. and the whole team are exceptional when it comes to customer service, communication, and I know my vehicle is serviced with genuine MB parts and MB t and the whole team are exceptional when it comes to customer service, communication, and I know my vehicle is serviced with genuine MB parts and MB trained technicians. Forever a proud Mercedes Benz owner!! More
by ntoxner
Employees Worked With
Lisa Graham
Helpful May 25, 2022
The service department is very helpful and accommodating. They were upfront about the pricing and were able to locate parts for an unexpected repair within the day and complete the repairs. I would highly They were upfront about the pricing and were able to locate parts for an unexpected repair within the day and complete the repairs. I would highly recommend them. Matt Hoover, Colby and the whole crew are great to work with. More
by Eric M
Employees Worked With
Matt Hoover
May 23, 2022
This was my first scheduled maintenance visit and my first interaction with the dealership; it was a good first experience. Lisa helped me through the process and was knowledgeable and professional. I l first interaction with the dealership; it was a good first experience. Lisa helped me through the process and was knowledgeable and professional. I look forward to a continued relationship. Great service! More
by barbkemp8
Employees Worked With
Lisa
May 17, 2022
I bought my E350 frim this dealership and have been going back for the oil and filter changes. Great place to do business. The people always very helpful and friendly. back for the oil and filter changes. Great place to do business. The people always very helpful and friendly. More
by sullivandl66
Employees Worked With
John Doolittle
May 16, 2022
I have been going here for many years. I've had the same service rep for all those yrs. Johnny Kartsonis, always pleasant and professional. I know what is going to happen and what it will I've had the same service rep for all those yrs. Johnny Kartsonis, always pleasant and professional. I know what is going to happen and what it will cost before anything happens. I would not take a MB anywhere else. More
by wilsonbrandx
Employees Worked With
Geoff Bedine
May 15, 2022
Great experience! Max M. was very attentive and answered all my concerns. I came all the way from St Louis for the experience. Max M. was very attentive and answered all my concerns. I came all the way from St Louis for the experience. More
by goodspoon
Employees Worked With
Max Montoya
