Mercedes-Benz at Long of Chattanooga

Expired Warranty- Repair made under warranty anyway. Our 2013 C250 had a major timing chain issue less than 3000 aft dr the warranty expired. We had all maintenance done by the dealership. They made the Our 2013 C250 had a major timing chain issue less than 3000 aft dr the warranty expired. We had all maintenance done by the dealership. They made the almost $2,000 repair as a warranty claim and it didn't cost us a penny. They even provided a loaner car at no charge. We'LL be back when it's time to by another car. More

Outstanding service on a long distance purchase I just purchased a used 2013 Range Rover and have been searching for several months without any luck in finding a vehicle that was in the condition I I just purchased a used 2013 Range Rover and have been searching for several months without any luck in finding a vehicle that was in the condition I wanted. I live in North Carolina about 350 miles away from Mercedes Benz at Long of Chattanooga. One day i decided to expand my search radius and this dealer came up with a good match. The car online looked very clean and after a few calls i spoke with a couple different associates who all worked hard to answer ALL my questions. I asked about details like the condition of the interior and if there were any smells to the condition of the paint on the front hood. After getting to know how particular i was, Philip the manager explained how he met the previous owner and shared with me how meticulous they were which was evident in the condition of the car. I have never purchased a vehicle over the internet, but knowing that the vehicle was at a reputable dealership and the conversations that we had made me feel comfortable making the purchase. All i can say is this was probably the most enjoyable car buying experience I've every had. It was handle seamlessly and I would do it all over again. Nice job to the entire team at Mercedes- Benz at Long of Chattanooga! More

Great service The staff at Long was very helpful and went the extra mile to make sure I got the car I wanted. Phillip and his team made sure I complete comfortable The staff at Long was very helpful and went the extra mile to make sure I got the car I wanted. Phillip and his team made sure I complete comfortable before leaving with my car. More

First mercedrs First time ever visiting a Mercedes dealership and was a little skeptical. My mother met with Neil and he listened to her requests and showed my mom h First time ever visiting a Mercedes dealership and was a little skeptical. My mother met with Neil and he listened to her requests and showed my mom her dream car! I recommend if you have ever considered buying a Mercedes go see Neil. He will take care of all your needs and answer any questions you may have. More

FAST, QUALITY SERVICE AT A FAIR PRICE You make an appointment and are met by qualified expert back by years of experienced quality service and in rapid time your auto is serviced , washed You make an appointment and are met by qualified expert back by years of experienced quality service and in rapid time your auto is serviced , washed and vacuumed . The people are super. More

Great crew Cedric helped me out with what I was looking for. Mike looked for the best loan offer. Like always, satisfied with the service they provide. Cedric helped me out with what I was looking for. Mike looked for the best loan offer. Like always, satisfied with the service they provide. More

New truck Excellent salesman, experience and knowledge.and excellent management. The dealership is known for reliability and reputation for being top quality. I Excellent salesman, experience and knowledge.and excellent management. The dealership is known for reliability and reputation for being top quality. I recommend shopping and buying here. More

Good experience The showroom is clean and the staff is friendly. My salesman, Steve Knight, was a pleasure to work with and answered all of my questions. He made cert The showroom is clean and the staff is friendly. My salesman, Steve Knight, was a pleasure to work with and answered all of my questions. He made certain I found the car I wanted and delivered it to my home. He was very attentive and listened to what I was saying throughout the whole process. I usually do not enjoy the process of purchasing a new vehicle but thanks to Steve this was a pleasant experience. More

totaled car Neil was extremely helpful with replacing my car after it was totaled. He knows exactly what you want and need. Pleasure to work with. This is our thi Neil was extremely helpful with replacing my car after it was totaled. He knows exactly what you want and need. Pleasure to work with. This is our third Mercedes vehicle. Neil even included a free detail for us More

great experience Right car at the right price with the right salesman. My wife will be so happy for her birthday! Thanks for making it a great experience! Right car at the right price with the right salesman. My wife will be so happy for her birthday! Thanks for making it a great experience! More