Mercedes-Benz at Long of Chattanooga

THE BEST!!! Peter in the service department is the best I've EVER experienced in all my years of Mercedes ownership. He and his tech rescued us with a flat on I Peter in the service department is the best I've EVER experienced in all my years of Mercedes ownership. He and his tech rescued us with a flat on I-75 after hours and made sure we had a brand new tire and safe to continue our drive to ATL! I am seriously thinking of driving to Chattanooga for service! It doesn't get any better than these guys! More

Excellent and Expedient Customer Service I am a MB fan through and through. I just bought my 3rd Benz with no pressure from the salesman at all. Mr. Ardis Toney allowed me to take my time t I am a MB fan through and through. I just bought my 3rd Benz with no pressure from the salesman at all. Mr. Ardis Toney allowed me to take my time to make my mind up as to exactly what I wanted. The whole process took less than a few hours and I am as happy as a lark with the customer service that Long Mercedes has shown me and I am looking forward to an everlasting relationship with this dealership. If you want customer satisfaction look up Ardis whenever you visit Long of Chattanooga! More

Long Mercedes is the best dealer I have ever worked with. We have always been die hard bmw fans. Well after the 3rd lemon bmw we took interest in the Mercedes brand. we went to Long Mercedes and met the nices We have always been die hard bmw fans. Well after the 3rd lemon bmw we took interest in the Mercedes brand. we went to Long Mercedes and met the nicest salesman named Neil. He walked us they the models and was very informative. To say he is knowledgeable is an understatement. In fact there was also zero pressure to buy a car. The car buying experience with Neil was the best we have ever had. Would I buy from Neil again? Without hesitation! I can't say enough about the dealership, the service and the professionalism. More

Bought a GLC300!!!! Josiah was great!! He was helpful and I would highly recommend him to any of our friends!! Thank you for my new GLC300 its beautiful!! :) Josiah was great!! He was helpful and I would highly recommend him to any of our friends!! Thank you for my new GLC300 its beautiful!! :) More

Bought Mercedes GLC 300 A very comfortable and easy experience working with Perry Carr. One of the best sales associates I have worked with for as long as I have been purch A very comfortable and easy experience working with Perry Carr. One of the best sales associates I have worked with for as long as I have been purchasing cars. More

Sixth car from Neal Alway a pleasure to deal with Neal. He is a good asset to Long Mercedes. I sure we will enjoy our car for many years Alway a pleasure to deal with Neal. He is a good asset to Long Mercedes. I sure we will enjoy our car for many years More

Amazing service! MY EXPERIENCE WITH THIS DEALERSHIP HAS ALWAYS BEEN MOST SATISFACTORY!!! PERRY CARR HAS ALWAYS GONE OUT IF HIS WAY TO SEE THAT WE WERE HAPPY WITH THE MY EXPERIENCE WITH THIS DEALERSHIP HAS ALWAYS BEEN MOST SATISFACTORY!!! PERRY CARR HAS ALWAYS GONE OUT IF HIS WAY TO SEE THAT WE WERE HAPPY WITH THE VEHICLES WE HAVE PURCHASED. More

Daughter's first car Excellent in all ways. Wouldn't want to purchase a car anywhere else than Long or with anyone else other than Neil Sobel. This our 12th purchase with Excellent in all ways. Wouldn't want to purchase a car anywhere else than Long or with anyone else other than Neil Sobel. This our 12th purchase with Neil. More

Extremely Easy I had my annual service done on my Benz SLK350. Just dropped off the car, got a call on what maintenance was needed, and options to consider. I prov I had my annual service done on my Benz SLK350. Just dropped off the car, got a call on what maintenance was needed, and options to consider. I provided my choices. Then I received an email when the service was done. And picked up my car with no problems. It was very easy to work with Long's. And they do great work. More

First time buying online We had heard that purchasing a car through the internet was easier. But we were worried about not having that personal experience that you get throu We had heard that purchasing a car through the internet was easier. But we were worried about not having that personal experience that you get through a traditional salesperson. We are glad that we chose long of Chattanooga online. Derrick Walters is the absolute best. He is knowledgeable friendly courteous and above all else he listens. Even when we had questions after the sale he was right there ready and eager to answer our questions. I will gladly recommend Derrick Walters to anyone searching for car. More