Mercedes-Benz at Long of Chattanooga - Service Center

Awesome Took my CLS in for a warranty issue expecting to have problems with something and no issues at all. Great service. Drew was very helpful. Thanks Took my CLS in for a warranty issue expecting to have problems with something and no issues at all. Great service. Drew was very helpful. Thanks More

2nd mercedes Came in for routine service, decided to upgrade, Neil Sobel was wonderful in helping me. Walked me thru process making it quick and easy. will always Came in for routine service, decided to upgrade, Neil Sobel was wonderful in helping me. Walked me thru process making it quick and easy. will always buy my cars from neil More

Service Excellence My service technician was excellent and cheerful, thoughtful and explained every aspect of the work. He kept me informed of the necessary changes to t My service technician was excellent and cheerful, thoughtful and explained every aspect of the work. He kept me informed of the necessary changes to the original work recommended and kept the cost as originally agreed upon. The attitude of your technician staff make the cost of the service more bearable as well as your staff. More

Simply the best!!!! Nice, courteous, friendly and profesional. The finest work done on my car!! The only place that will get my business. Took care of me like family. Tot Nice, courteous, friendly and profesional. The finest work done on my car!! The only place that will get my business. Took care of me like family. Totally satisfied!!! More

good service timley manner very helpful staff,nice waiting area with coffee and snacks.No pressure to add other things that were not necessary at this time.Quality you would exp very helpful staff,nice waiting area with coffee and snacks.No pressure to add other things that were not necessary at this time.Quality you would expect from a MB dealer More

Above and beyond I am from Virginia and had a "Check engine" light illuminate. This happened late on Friday afternoon and I was scheduled to go back home on Sunday. I I am from Virginia and had a "Check engine" light illuminate. This happened late on Friday afternoon and I was scheduled to go back home on Sunday. I called Long and explained my dilemma, and they squeezed me in Saturday morning. They diagnosed my problem, cleared it up, and I was on my way! I was so relieved and grateful. Thank you, Long! More

Excellent experience Went in for regular service. Dale is super friendly and helpful Service was done in a timely manner. Always great experience when going to with dea Went in for regular service. Dale is super friendly and helpful Service was done in a timely manner. Always great experience when going to with dealership. More

Fast, pleasant and professional This dealership continues to deliver expert service, on time and professional. Everyone from the shop foreman to the maintenance reps are friendly and This dealership continues to deliver expert service, on time and professional. Everyone from the shop foreman to the maintenance reps are friendly and professional. Best Mercedes-Benz dealership around. More

Service department was wonderful !! My car was taken to the Service department and they were outstanding in every way possible ! They made sure everything was checked and I was given a f My car was taken to the Service department and they were outstanding in every way possible ! They made sure everything was checked and I was given a full report with options ! My car is a 2007 ! So their was a lot to consider. More

Excellent Customer Service Very quick in and out. Warranty work done to my great satisfaction. Drew is great to work with and aims to please his customers. Very responsive. Very quick in and out. Warranty work done to my great satisfaction. Drew is great to work with and aims to please his customers. Very responsive. More