Mercedes-Benz at Long of Chattanooga - Service Center

High rating Prompt, courteous, friendly people. Cookies were good too. I was met by a person as soon as I arrived and he took it from there and kept me posted du Prompt, courteous, friendly people. Cookies were good too. I was met by a person as soon as I arrived and he took it from there and kept me posted during the service. More

Excellent Service I have never had an issue with the service received at "Long of Chattanooga" with my E350. David Rhea of the service department and the rest of the s I have never had an issue with the service received at "Long of Chattanooga" with my E350. David Rhea of the service department and the rest of the staff have been very helpful. I would recommend anyone who needs excellent service think about using "Long of Chattanooga" for their Mercedes. More

satisfied customer Josh is excellent in meeting the customer's needs and making a trip to the dealership for service seem not so stressful. I really appreciate him makin Josh is excellent in meeting the customer's needs and making a trip to the dealership for service seem not so stressful. I really appreciate him making me feel that I made a good decision when I purchased my GLK from Long Mercedes. More

MB 10 Long met and exceeded my expectations in every way. Mary Beth explained the charges, reasoning for service charged. I really appreciated getting our s Long met and exceeded my expectations in every way. Mary Beth explained the charges, reasoning for service charged. I really appreciated getting our suv back clean and shiny! More

Great Service Josh was very professional and courteous. He was able to accommodate my changing schedule. And the service crew still got me in and out in record tim Josh was very professional and courteous. He was able to accommodate my changing schedule. And the service crew still got me in and out in record time. More

Confidence inspiring Excellent, efficient, courteous, and much appreciciated. I work tirelessly as a customer service advocate for home owners. It was clear from the onset Excellent, efficient, courteous, and much appreciciated. I work tirelessly as a customer service advocate for home owners. It was clear from the onset of my interaction with the service department that customer experience was a core focus of their operating procedure. Mary Beth was terrific. Well done Long of Chattanooga (Service). More

Mary Beth Slasor Excellent customer service ,always goes the extra mile to provide an outstanding service,she is always efficient , friendly and always has a smile , s Excellent customer service ,always goes the extra mile to provide an outstanding service,she is always efficient , friendly and always has a smile , she always keeps me updated and gives me a loaner More

Well worth the drive I live in Rome,Ga. And I've been going to Atlanta, had a meeting in Chattanooga ,decide to try Long, very pleased with the entire service. I live in Rome,Ga. And I've been going to Atlanta, had a meeting in Chattanooga ,decide to try Long, very pleased with the entire service. More

Efficient service The service department is always efficient and friendly. They were able to make a minor repair quickly even though I did not have an appointment. The service department is always efficient and friendly. They were able to make a minor repair quickly even though I did not have an appointment. More

Service work on my SLK Excellent Service Center, I was informed daily on the status of my repair. The work preformed was excellent and was promptly completed, the loaner ve Excellent Service Center, I was informed daily on the status of my repair. The work preformed was excellent and was promptly completed, the loaner vehicle provided was also well appreciated. David in the service department was easy to deal with and felt like he cared about my needs. More