Mercedes-Benz at Long of Chattanooga - Service Center

Excellent Service Service at Long's has always been excellent, dependable and helpful. I would recommend Long's of Chattanooga to anyone who owns a Mercedes for great s Service at Long's has always been excellent, dependable and helpful. I would recommend Long's of Chattanooga to anyone who owns a Mercedes for great service. More

Excellent Service Center Although I didn't buy my Mercedes at this dealership, they treat me as though I did. They always explain everything in detail and always deliver my ca Although I didn't buy my Mercedes at this dealership, they treat me as though I did. They always explain everything in detail and always deliver my car before promised. I would highly recommend them, as they have always been professional, positive, and friendly. More

Excellent fast service, truly a professional organization. Every time that I have taken my automobile in for service or to purchase items for the vehicle, The staff has gone out of their way to meet any needs Every time that I have taken my automobile in for service or to purchase items for the vehicle, The staff has gone out of their way to meet any needs that I have. I will definitely purchase a vehicle from this dealership again. More

The Service at Long's is always a positive experience. The staff is very professional, friendly and willing to provide any necessary assistance for you and your vehicle at the most reasonable cost to the o The staff is very professional, friendly and willing to provide any necessary assistance for you and your vehicle at the most reasonable cost to the owner. The service department wants to ensure the very best and they desire a satisfied customer. Service has always been excellent. More

Excellent service Always treated with great customer service. They remember you and have reasonable recommendations for your car's needs. I feel safe with their service Always treated with great customer service. They remember you and have reasonable recommendations for your car's needs. I feel safe with their service department. More

Derrick Walters We actually went to Dealer for a recall on our Mercedes for a re-call repair. In waiting for our repair, Derrick greeted us, and we talked above the We actually went to Dealer for a recall on our Mercedes for a re-call repair. In waiting for our repair, Derrick greeted us, and we talked above the features on the newer Mercedes. Derrick's descriptions and detailed knowledge of the features we had asked about was impressive. He brought several vehicles for us to look at and explained, in detail, the differences, improvements, and new features in both the 2015 & 2016 models, This was enough to make me decide to purchase the new vehicle. More

great service This dealership has reliable and great quality service. It is pricey but you get what you pay for. It gives me peace of mind to know that my car has This dealership has reliable and great quality service. It is pricey but you get what you pay for. It gives me peace of mind to know that my car has been serviced here because I know the work is completed the right way. I know that I won't have any problems on the road later. I definitely recommend their service center. More

The best! ypu all have one a new customer, service agent Josh was the best an Brent McClung the nicest young man an excellent service tech. Thank you Stafford ypu all have one a new customer, service agent Josh was the best an Brent McClung the nicest young man an excellent service tech. Thank you Stafford Rastall More

Excellent service , thank you Mary Beth Mary Beth in the service department is outstanding and does an excellent job keeping me informed at all times until the car is ready Even Frances tha Mary Beth in the service department is outstanding and does an excellent job keeping me informed at all times until the car is ready Even Frances that answers the calls is always happy to help I have bragged about Mary Beth to all my friends that own a Mercedes More

Great customer service Mary Beth Slasor ,service advisor does an outstanding job , she always smiles and goes out of her way to get the service needed on time and makes sure Mary Beth Slasor ,service advisor does an outstanding job , she always smiles and goes out of her way to get the service needed on time and makes sure everything is in working order and the car is cleaned before she makes the call to pick up the car I would highly recommend her for the outstanding service she provides with her beautiful smile Thank you Mary Beth for all your help More