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Mercedes-Benz at Long of Chattanooga - Service Center

Chattanooga, TN

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186 Reviews

186 Reviews of Mercedes-Benz at Long of Chattanooga - Service Center

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July 30, 2014

Great experience and outstanding customer service Mary Beth Slasor , service Advisor has been incredible , she has gone out of her way to make sure the car was totally fixed and called numerous times More

by osmettek
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Beth Slasor
July 26, 2014

Service Josh Smith took my call, instructed specific time, gave accurate estimate , provided a loaner, followed up promptly with completion and NO recommendat More

by Danny hays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Smith
May 20, 2014

Service I took My GL450 to have it service, as usual the customer service and overall friendliness was wonderful!!! Mary Beth always treats her customers wit More

by Vihardy1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Beth
February 27, 2014

The service center at Long's is always consistently professional, courteous and helpful. Service advisor and service technician were thorough in working thru an unusual problem and explaining the solut More

by jbjacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Beth Slasor
January 25, 2014

Mr. Rhea was very courteous when I ;arrived. He was knowledgeable as to what was to be done. He knew about the noise issue I had and how to resolve the problem.great service and no wasted time. More

by wf14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rhea
January 16, 2014

The service department personnel are always very friendly and courteous and we have never had to return to have something done twice. You never get the run around or feel they are trying to hide something f More

by dashe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Smith, Perry Carr
November 11, 2013

My experience with Longs of Chattanooga Mercedes Benz couldn't have been more pleasant. The service was excellent and David Rhea was great to work with. They make you feel that they truly value your busi More

by jennymason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rhea
August 27, 2013

Michael Davis greeted me by name at my vehicle on arrival and kept me informed of the service. I was very impressed with him. However, when I was waiting in the waiting area I was the only person watching TV More

by dmailliard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brent Davis 001396
August 06, 2013

THIS IS THE THIRD SANTA FE IVE PURCHASED FROM YOUR DEALERSHIP . IVE ALWAYS BEEN TREATED GREAT BY EVERYONE FROM YOUR SALES DEPT TO SERVICE DEPT. FIRST SANTA FE WAS IN 2001 THE ONE NOW 2010 . I PURCHAS More

by JAMFRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
doug and all the guys in service , zak at sales in dealership
July 10, 2013

Amazing Service...Long Mercedes Chattanooga Tennessee Amazing Service...Long Mercedes Chattanooga Tennessee Who can deny how difficult it is to find someone we trust with repairing our vehicles. And ho More

by lightprotn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Hurst
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