Mercedes-Benz at Long of Chattanooga - Service Center

Mary Beth and Peter the service manager were a simple pleasure to deal with, they were very genuine and very nice people. I enjoyed my experience and definitely would come back and also recommend them to pleasure to deal with, they were very genuine and very nice people. I enjoyed my experience and definitely would come back and also recommend them to all my friends and family. Bradley the tech that worked on my car was fantastic and he is a great asset to your store. More

Trevor was my service advisor and he went out of his way to assist me. Then the service manager called the next day to check up on how well their service was! This is first call customer satisfaction guys! to assist me. Then the service manager called the next day to check up on how well their service was! This is first call customer satisfaction guys! More

Great service! Great people! Mercedes-Benz at Long Of Chattanooga is my go to for all my car repairs! Thanks to all the guys in the service department for all your great work! I’m absolutely pleased!! Chattanooga is my go to for all my car repairs! Thanks to all the guys in the service department for all your great work! I’m absolutely pleased!! More

Excellent service prompt and courteous no wait timeStaff Excellent service prompt and courteous no wait time Staff courteous and very helpful New to area and was satisfied with my choice Service Msnager Excellent service prompt and courteous no wait time Staff courteous and very helpful New to area and was satisfied with my choice Service Msnager absolutely attentive and knowledgeable Spoke with sales representative Bryce my choice to go to and will probably be in contact again in the hope of changing my car Good dealership Highly recommended More

Long of Chattanooga continues to be the best dealership I have ever used! They just PLAN to please the customer at all costs! Its worth the 224 mile round trip for me to do business with them! have ever used! They just PLAN to please the customer at all costs! Its worth the 224 mile round trip for me to do business with them! More

Always great service they take care of my vehicle and got me a rental car to drive while waiting on parts me a rental car to drive while waiting on parts More

Always Excellent and thorough service in a reasonable amount of time. Long takes good care of their customers. Highly recommended! amount of time. Long takes good care of their customers. Highly recommended! More

Everything was great.. Very nice people and Trevor was awesome! I always had a vehicle to get around while my car was being serviced! So with all that being said I will be doing all my needed car service awesome! I always had a vehicle to get around while my car was being serviced! So with all that being said I will be doing all my needed car service here!!Thanks again More

I have been servicing my car at Long for years now, but my experience just keeps getting better. My car is 10 years old and in excellent condition, thanks to the service department. My service advisor, Mar my experience just keeps getting better. My car is 10 years old and in excellent condition, thanks to the service department. My service advisor, Mary Beth, always communicates in a way that I prefer, is clear and direct with inspection and recommendations and has it ready when she says it will be ready. I appreciate the ease of approvals and payment online too. Drop off and pick up are always super easy and quick. Thank you to Tommy Nicholas, Mary Beth and all the awesome people at Long who make it a great place to do business and recommend to friends and family. More

Our car broke down 3 hours from home. We contacted longs Mercedes of Chattanooga and they towed our vehicle, diagnosed and made the repair by the next morning. Then they delivered our car to us at the motel Mercedes of Chattanooga and they towed our vehicle, diagnosed and made the repair by the next morning. Then they delivered our car to us at the motel. So very pleased with service and grateful to Caleb in the Service Department. More