Mercedes-Benz at Long of Chattanooga - Service Center

I like the Great Experience from Long of Mercedes Benz and i really love the service Tech how he kept me in form about my car. and i really love the service Tech how he kept me in form about my car. More

Just spent $$$ to have parts put on that were left off when Long did body work on my S63, After discovering water was entering the car, another mechanic found missing plug in firewall, missing underbody when Long did body work on my S63, After discovering water was entering the car, another mechanic found missing plug in firewall, missing underbody pan and missing inner fender liner on passenger side. This was after Long had my car for over a month. More

I have had my car serviced at Long twice and was treated exceptionally well each time! The service staff was friendly and courteous. They went above and beyond to get us a loaner car! We appreciate their exceptionally well each time! The service staff was friendly and courteous. They went above and beyond to get us a loaner car! We appreciate their honesty and hospitality!! Thank you, Long! More

Just brought our CLA250 in to have the brakes checked. Our normal agent was on vacation so Marybeth took care of us. Our brakes and rotors needed replaced and all work and labor was covered under warranty Our normal agent was on vacation so Marybeth took care of us. Our brakes and rotors needed replaced and all work and labor was covered under warranty. Long Service Department is Top Shelf Service!!! More

My experience with this dealership has been wonderful. I traded an E-350 series in for a small SUV. Both vehicles drove exceptionally well. My new purchase was in May of 2021. Long of Chattanooga has amazin traded an E-350 series in for a small SUV. Both vehicles drove exceptionally well. My new purchase was in May of 2021. Long of Chattanooga has amazing customer service. My appreciation goes out to the service department. You cannot ask for better service than they provide. I will be a customer at this dealership for many years to come. After my service the dealership even called to check on my experience and satisfaction during the visit. I have never had a dealership call and check in with me. I was truly amazed. Mr. Long really does care about his customers even after the sale. Thank you everyone who helped me. I’m not good with remembering names but many employees were very professional. More

I had a wonderful experience looking at cars by the help Aaron. He was really helpful. 18 GLC is a wonderful car. Thank you Aaron! Aaron. He was really helpful. 18 GLC is a wonderful car. Thank you Aaron! More

Neil has been our sales person at Mercedes for many many years. Even when I didn’t don’t want to buy a car I end up buying one. He’s a magician. He is personable, funny, wise and very nice to us. I highly r years. Even when I didn’t don’t want to buy a car I end up buying one. He’s a magician. He is personable, funny, wise and very nice to us. I highly recommend him to anyone who is interested in buying a new car at Mercedes. More

The service rendered was professionally handled. All of my questions were answered. The work was finished in a timely manner. The atmosphere in the facility was good. my questions were answered. The work was finished in a timely manner. The atmosphere in the facility was good. More

5 Star service after the sale! I'm 61 years old and have never had a dealership treat me with the respect that this one does. I'm a huge fan of MB at Long! never had a dealership treat me with the respect that this one does. I'm a huge fan of MB at Long! More

I have always had the best service and personal experience with all of my autos. The work has been correct and timely. Mary Beth (my service rep) makes it right and is a joy to deal with. experience with all of my autos. The work has been correct and timely. Mary Beth (my service rep) makes it right and is a joy to deal with. More