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Mercedes-Benz at Long of Chattanooga - Service Center

Chattanooga, TN

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186 Reviews

186 Reviews of Mercedes-Benz at Long of Chattanooga - Service Center

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January 29, 2021

Aaron was a great sales person and I enjoyed every moment about my car buying time with him, thank you so very much Aaron Schmitt More

by ovathsydara12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schmitt
January 28, 2021

I'm new to this area and I've been to this dealership twice for service. The service they provided was excellent. This was however the first Mercedes dealership where a loaner car was not provided free More

by qigong39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Beth
January 04, 2021

Perry Carr was outstanding. The buying process was simple...We are thrilled with new purchase. He went over and beyond to see that we got the car that suited our needs and lifestyle. He deserves ten s More

by spatscats32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Carr
December 23, 2020

Long Mercedes Service Department is the greatest. My new Service Advisor, Jonas was great. Kept us updated on the progress of service being done. Plus added a Senior Citizen discount for a B-Service. More

by Williams-Steelers65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonas
December 02, 2020

Jonas was super nice. It was time for my service and he was very professional was able to get me in and arranged for a loaner car for me. Everyone has been so very nice. More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonas
November 12, 2020

Long Mercedes has always taken great care of our vehicle AND us! Great service coupled with a pleasant experience. I recommend them highly for sales and service. More

by nick@nmbabson.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hawkins
November 12, 2020

I appreciate the smooth, courteous ease of doing business experience I had with Neil today. Thanks, Neil and Long of Chattanooga for a great ride! More

by CanuteB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil
November 09, 2020

Great salesman with great patience. Dealership is clean and clear. Financing was great and easy. Highly recommend to friends and family. Neil was AMAZING to work with. More

by taylormayeur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil
October 02, 2020

GReat service and consideration getting the air bag recall done. Dale Reese worked with us to schedule a safe trip into city with both weather and virus problems. Job was done clean and in short order. More

by sclifton711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Reese, Mary Beth Slaso
September 15, 2020

Justin was Great as always. Was just as patient as when I bought my first car!! If you need a Mercedes luxury.vehicle he’s tour man! More

by Janetelaine7055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
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