Mercedes-Benz at Long of Chattanooga - Service Center
Chattanooga, TN

186 Reviews of Mercedes-Benz at Long of Chattanooga - Service Center
I'm new to this area and I've been to this dealership twice for service. The service they provided was excellent. This was however the first Mercedes dealership where a loaner car was not provided free twice for service. The service they provided was excellent. This was however the first Mercedes dealership where a loaner car was not provided free of charge; the first time I visited. I mentioned this to the service agent. The second time I needed service they exceeded my expectation. They had a driver come to my residence and dropped off a loaner car free of charge and drove my car to their dealership for the service. The next day they returned my car and picked up their loaner car. More
Perry Carr was outstanding. The buying process was simple...We are thrilled with new purchase. He went over and beyond to see that we got the car that suited our needs and lifestyle. He deserves ten s simple...We are thrilled with new purchase. He went over and beyond to see that we got the car that suited our needs and lifestyle. He deserves ten stars! We came In for a service code and left with a new. More
Long Mercedes Service Department is the greatest. My new Service Advisor, Jonas was great. Kept us updated on the progress of service being done. Plus added a Senior Citizen discount for a B-Service. Service Advisor, Jonas was great. Kept us updated on the progress of service being done. Plus added a Senior Citizen discount for a B-Service. More
Jonas was super nice. It was time for my service and he was very professional was able to get me in and arranged for a loaner car for me. Everyone has been so very nice. was very professional was able to get me in and arranged for a loaner car for me. Everyone has been so very nice. More
Long Mercedes has always taken great care of our vehicle AND us! Great service coupled with a pleasant experience. I recommend them highly for sales and service. AND us! Great service coupled with a pleasant experience. I recommend them highly for sales and service. More
Great salesman with great patience. Dealership is clean and clear. Financing was great and easy. Highly recommend to friends and family. Neil was AMAZING to work with. and clear. Financing was great and easy. Highly recommend to friends and family. Neil was AMAZING to work with. More
GReat service and consideration getting the air bag recall done. Dale Reese worked with us to schedule a safe trip into city with both weather and virus problems. Job was done clean and in short order. recall done. Dale Reese worked with us to schedule a safe trip into city with both weather and virus problems. Job was done clean and in short order. Much appreciated. More