Mercedes-Benz at Long of Chattanooga - Service Center

Great Customer service Mary Beth Slasor is a wonderful service advisor we want to thank her for her outstanding customer service, when the car needs to be serviced, it is al Mary Beth Slasor is a wonderful service advisor we want to thank her for her outstanding customer service, when the car needs to be serviced, it is always ready when promised More

Repairs completed Thank you Mr. Odom and service department, for a great job in repairing my car very quickly. This dealership is Awesome!! Give them a try. Thank you Mr. Odom and service department, for a great job in repairing my car very quickly. This dealership is Awesome!! Give them a try. More

New purchase Excellent customer service from sales person justin and also Josiah for financing would highly recommend this dealership to friends. Great anniversary Excellent customer service from sales person justin and also Josiah for financing would highly recommend this dealership to friends. Great anniversary present!!thanks again for a wonderful visit More

Service So pleased with this dealership and the work completed. Will recommend to others. My family also brings cars here and are all happy Satisfied that I So pleased with this dealership and the work completed. Will recommend to others. My family also brings cars here and are all happy Satisfied that I was served promptly More

Mercedes Very nice people and friendly. Got a very good deal on my service. The only thing I disappointed about no one told me once I am in the system. I can c Very nice people and friendly. Got a very good deal on my service. The only thing I disappointed about no one told me once I am in the system. I can come and get my car wash, one of the salesman told me I can come anytime to get it wash. More

Service at long of chatt Josh in the service department is very matter of fact I guess that’s why I keep using him he is very knowledgeable and he will call you back which is Josh in the service department is very matter of fact I guess that’s why I keep using him he is very knowledgeable and he will call you back which is very important More

Very good service. The service consultant was very honest. The service consultant Josh was very knowledgeable and honest of my vehicle. The employees are very friendly. I would recommend this dealership to o The service consultant Josh was very knowledgeable and honest of my vehicle. The employees are very friendly. I would recommend this dealership to other people to go to for servicing their vehicle. More

Complete Car Care If you want to trust someone to take complete care of your car, Josh at Long Mercedes is the one. He addresses each concern, evaluates your needs and If you want to trust someone to take complete care of your car, Josh at Long Mercedes is the one. He addresses each concern, evaluates your needs and keeps you informed of you status. His friendliness and professionalism is top notch and his communication skills will leave you at ease, with no surprises when you pick up your car. Do yourself a favor and get you car serviced at Long! More

Very Nice! My experience was very nice. My car was clean when I went to pick up. Mr. Jack made me feel comfortable and easy to talk to. Thank You My experience was very nice. My car was clean when I went to pick up. Mr. Jack made me feel comfortable and easy to talk to. Thank You More

Expired Warranty- Repair made under warranty anyway. Our 2013 C250 had a major timing chain issue less than 3000 aft dr the warranty expired. We had all maintenance done by the dealership. They made the Our 2013 C250 had a major timing chain issue less than 3000 aft dr the warranty expired. We had all maintenance done by the dealership. They made the almost $2,000 repair as a warranty claim and it didn't cost us a penny. They even provided a loaner car at no charge. We'LL be back when it's time to by another car. More