Mercedes-Benz of Arrowhead

MB of Arrowhead and our Salesman were Pleasure to Deal With This was our second purchase with MB of Arrowhead and our sales agent was Gary Kelly, he was a pleasure to deal with, would highly recommend him. The This was our second purchase with MB of Arrowhead and our sales agent was Gary Kelly, he was a pleasure to deal with, would highly recommend him. The whole process was smooth sailing, and he could immediately answer all of our questions. More

I know I can call anytime Excellent service....no pressure. Every appointment was on time and the agent was extremely patient and helpful. I recommend dealing with Mercedes Ben Excellent service....no pressure. Every appointment was on time and the agent was extremely patient and helpful. I recommend dealing with Mercedes Benz of Arrowhead very highly indeed.I am delighted with my new car!! I also feel reassured that I can contact the agent for any small issue and I know I will get an immediate response. More

highly recommend Bought my very first MB and I must say it was a very pleasant experience. I highly recommend coming here for your MB, there is a lot to choose from an Bought my very first MB and I must say it was a very pleasant experience. I highly recommend coming here for your MB, there is a lot to choose from and the customer service is exceptional! From the moment I walked in to scope out cars, to test driving , all the way to driving off the lot with my new car. I had been searching for a new car for about 8 months and they've made this so easy for me, they took care of everything. I had almost every salesperson/manager greet me while I was there. They were very knowledgeable and thorough with everything. My salesman, Gary, was very honest, down-to-earth and friendly and willing to go above and beyond to help me get what I wanted. They are all great there. Highly reccomend this place. Even to this day Gary follows up with me and helps me with my car and it has been over a year! Excellent service. I would buy my next car here and only here. More

Always a Pleasure Luis Jordan was a pleasure to work with. He was very friendly, knowledgeable and accommodating. He listened to our needs and wants and made appropriat Luis Jordan was a pleasure to work with. He was very friendly, knowledgeable and accommodating. He listened to our needs and wants and made appropriate suggestions. It was a very painless transition from my current lease-end to a new leased vehicle. Todd Davidson was also very friendly and helpful. They took great care of us. I'm very glad to still be part of the MB family. More

Customer Service a man of Excellence Monday June 1st my wife and I took our Mercedes to Arrowhead Mercedes for service, when we pulled up Phil Tiemeier came from his desk to greet us, he Monday June 1st my wife and I took our Mercedes to Arrowhead Mercedes for service, when we pulled up Phil Tiemeier came from his desk to greet us, he shook my hand and then went around an opened the door for my wife. He then ask what he could do for us, I told him we were here for the B1 service on the car. He told us it would take about two hours and said if we needed to go somewhere he would get us a driver. We said we would like to go to breakfast, they took us and picked us up when we called. when we returned Phil told us there was no charge. He thanked us and said if there is anything he could for us just call. Phil Tiemeier is friendly always greet you with a smile, Phil i s an asset to Mercedes of Arrowhead and to the Mercedes Corporation. The company needs more people like Phil Tiemeier A MAN OF EXCELLENCE. Thank you Reverend Thomas and Michelle McMullen Sr. More

Best Dealership New Car Experience In My Life Epic! Excellent about every thing. The Arrowhead dealership is awesome as is everybody that works there. My salesman Luis Jordan was very knowledgeable ab Excellent about every thing. The Arrowhead dealership is awesome as is everybody that works there. My salesman Luis Jordan was very knowledgeable about his product and he was excellent to work with. From the moment I first spoke to him on the phone and until we closed the deal he was a great person not just a excellent car salesman. Even after the deal he calls and he at one point he came over to my house to educate me on the vehicles new technology. I totally would do it AGAIN!! I love My C-300 and Luis could not have been better THANK YOU ALL More

Best Car Buying Experience Ever! I had a great car buying experience with MB of Arrowhead. There was no pressure to buy a vehicle and I was provided the best possible pricing. I ended I had a great car buying experience with MB of Arrowhead. There was no pressure to buy a vehicle and I was provided the best possible pricing. I ended up custom ordering my car from Germany and Gary Kelly kept me updated on the entire process. He was very good at explaining the process and all the feature options related to my GLA 250. Gary even picked me up from house to go to purchase the GLA when it was ready. He has made me a MB customer for live. The dealership is very modern and clean and they have great customer accommodations including Starbucks coffee! More

Top notch as usual! Have been bringing my car here for years. Phil takes great car of me and my car. Top notch as usual, as expected, and why I drive a Benz. There IS a d Have been bringing my car here for years. Phil takes great car of me and my car. Top notch as usual, as expected, and why I drive a Benz. There IS a difference. More

Happy USAA member!!! Between the USAA car buying service and my sales advisor,Luis Jordan,service was amazing! I could not be happier. I actually called in to ask about s Between the USAA car buying service and my sales advisor,Luis Jordan,service was amazing! I could not be happier. I actually called in to ask about some warranty questions and weighing pre-owned vs new. Luis spent time researching my options before I even came in to test drive a vehicle. He invested his time before he knew if I was a serious buyer. I really appreciated how respectful they were of my tight schedule and they didn't try to push me outside of what I said I originally wanted. It gets better... When I went in to finalize my purchase I was out the door and in my new car in ONE HOUR! If you hate the car buying process I highly recommend Mercedes Benz of Arrowhead. They roll out the red carpet and make it enjoyable. More

Very happy with the custome service. I am very happy with the customer service Mr. Phil Tiemeier provided. He always called, to follow up with me after my car service. I glad to have Phil I am very happy with the customer service Mr. Phil Tiemeier provided. He always called, to follow up with me after my car service. I glad to have Phil as my Service Manager at Mercedes-Benz of Arrowhead. More