Mercedes-Benz of Arrowhead

The Best Of The Best I am Reverend Thomas L. McMullen Sr. Not long ago I took my 2013 Mercedes E350 to Mercedes of Arrowhead in Peoria Az There I met a man by the name of I am Reverend Thomas L. McMullen Sr. Not long ago I took my 2013 Mercedes E350 to Mercedes of Arrowhead in Peoria Az There I met a man by the name of Phil Tiemeier Asst Service Manager I was greeted with a hand shack and a smile he ask me how could he help. Phil took Mercedes service to the highest level of customer service. I worked in retail for many years dealing with customers from all walks of life so I know customer service. Mercedes should have this man as a training manager for the people in customer service. He is the Best of the Best when it comes to customer service. I will only deal with Phil as long as I have my Mercedes. I hope there are awards for people like Phil Tiemeier because he is the Best of the Best. Reverend Thomas L. McMullen Sr. More

Masterful! The sales person, Bryan, was very warm, sincere and knew the product well. Todd, in finance, was also impressive with his knowledge and promptness in The sales person, Bryan, was very warm, sincere and knew the product well. Todd, in finance, was also impressive with his knowledge and promptness in getting the forms together for my signature. More

Attentive, friendly and very professional Bob was attentive, friendly and very professional. He returned all calls promptly, and is an excellent representative of the brand. Should the need ar Bob was attentive, friendly and very professional. He returned all calls promptly, and is an excellent representative of the brand. Should the need arise in the future we would definitely look forward to working with him again. More

Quite a team! When you want a knowledgeable, detail oriented, and patient sales rep., you must see Gary Kelly! Have had at least a dozen Mercedes over time, and num When you want a knowledgeable, detail oriented, and patient sales rep., you must see Gary Kelly! Have had at least a dozen Mercedes over time, and numerous salespersons, but Gary made this last experience simple and enjoyable. 1-2-3, and the car was ready! Arrowhead Mercedes has quite a team! More

Awesome! Bryant was awesome. Made my experience MB of Arrowhead enjoyable. No pressure or stress. Bryant was very friendly and made me feel welcomed and comfor Bryant was awesome. Made my experience MB of Arrowhead enjoyable. No pressure or stress. Bryant was very friendly and made me feel welcomed and comforatable. I am certain that he is like that with all his guests. More

Hands down the best customer service experience! Phil is a shining example of what true customer service and satisfaction is all about! Hands down the best customer service experience from the servic Phil is a shining example of what true customer service and satisfaction is all about! Hands down the best customer service experience from the service department since I've been a customer. More

Pleasant experience Bob was very friendly and knowledgable. Always returned my calls. Pleasant experience. The dealership is clean and well equipted. The car was spotless Bob was very friendly and knowledgable. Always returned my calls. Pleasant experience. The dealership is clean and well equipted. The car was spotless with a full tank of gas. More

I am so thankful for their world class service! My 12 year old Mercedes Benz started cutting off while sitting in traffic. After the last incidence today I called Arrowhead Mercedes Benz and they go My 12 year old Mercedes Benz started cutting off while sitting in traffic. After the last incidence today I called Arrowhead Mercedes Benz and they got me in the Service department right away. I need my car for business and they were able to diagnose and fix the problem (bad sensor) right away. I'm so thankful for their world class service! More

Far and away the best Being a Mercedes owner for many years I've come to expect a great service or sales experience every time I visit. Mercedes Benz of Arrowhead is far an Being a Mercedes owner for many years I've come to expect a great service or sales experience every time I visit. Mercedes Benz of Arrowhead is far and away the best treatment I've received from the area MB dealers. Robert Bauer is the reason I am taking time to write this review. His knowledge, passion, and concern for my interests made the buying experience enjoyable, great price too. The entire staff from the sales manager to the finance is first class. More

We have been coming here for years We have been doing business with this dealership for years. Many of the original people are still there and the organization is a pleasure to do busin We have been doing business with this dealership for years. Many of the original people are still there and the organization is a pleasure to do business with. We have been Mercedes owners for many years and this dealership is the best for both sales and service. Once we found this dealership we haven't gone anywhere else for the brand. Caring, professional people all around, especially Bob & Rob on the sales floor and Esther in service. Really can't say enough good things. We just bought a second Mercedes from them and look forward to many more years of good support. More