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Mercedes-Benz of Arrowhead - Service Center

Peoria, AZ

1.8
51 Reviews

51 Reviews of Mercedes-Benz of Arrowhead - Service Center

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February 12, 2014

Alan is extremely professional. I would recommend that anyone who requires service go see him. He kept me informed every step of the way and I felt he was honest with what had to be done. In a day where t More

by PRFSNAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 05, 2014

Very good experience. Service rep was honest, professional and helpful. Courtesy car was available both visits which truly helps. I will gladly return to Mercedes of Arrowhead. More

by Mumratheeverliving
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Tiemeier
January 10, 2014

I had a BAD experience with this dealer. This is why. My new CLA developed a crack in the windshield. We took it to Arrowhead Mercedes to be looked at. Esther Jordan was the person assigned to us. She told More

by Karenmancof
Customer Service
Friendliness
Recommend Dealer
No
October 09, 2013

Esther is a pleasure to work with on the service of my car. We had been taking out car to Chandler Mercedes and we never received the caliber of care we get from Esther. And, the greeters are exceptionall More

by Stephmarino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 26, 2013

We had a great service there.Everyone one there was friendly and professional.They gave us excellent service.Far more than I imagined.If you want good people to work with I suggest going to that locati More

by richsaad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
August 29, 2013

My experience with Mercedes Benz of Arrowhead has been outstanding from sales to service. Rob Myers was very helpful and made my car buying experience stress free. This month I needed my first service and More

by Cammich.wilson5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Dodd, Rob Myers
August 24, 2013

Chris always keeps me informed on what is happening to my car. He is most polite and upfront with any extra costs. Its a no-hassle deal if I need a loaner car. He goes out of his way to accommodate my needs More

by tuxona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dodd
August 24, 2013

My C300 was taken in for service. Chris Dodd explained the projected/invoice cost, extended my rental, & offered suggestions about use of Mercedes Benz rewards card. He called to update me on progress More

by Streptococcusss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dodd
August 21, 2013

I have brought my car in for service for regular maintenance Chris went above and beyond and made sure the service technicians looked over the car completely even though I brought it in for another More

by Aubymc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dodd, Chris Dodd
September 07, 2012

I have visited the dealership for service a couple of times and have not been satisfied with my experience. My service advisor was Nicholas Thompson. During my first experience they tagged an additional More

by sbabar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nicholas Thompson
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