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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.7
865 Reviews

865 Reviews of Mercedes-Benz of Atlantic City - Service Center

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July 24, 2021

Great job rescuing me and fixing my car. Thank you! Service was great. Doylestown Keenan Mercedes, where I bought the vehicle, should take training courses from the team in AC. More

by sheahans4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jul 27, 2021 -

Mercedes-Benz of Atlantic City responded

We are so glad to hear our team helped you find assistance during a difficult time! Thank you for the kind review and rating! We hope you don't need any major service for the foreseeable future! Take care! - Mercedes-Benz of Atlantic City

July 22, 2021

They do a great job! Totally satisfied. Mark and his team deliver great service, timely every time! S560 service level is outstanding. I highly recommend the service department! More

by Joe Pace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jul 23, 2021 -

Mercedes-Benz of Atlantic City responded

Joe, Thank you for the great five-star review! It means so much to hear we've made this a five-star experience for you! We hope to see you again! - Mercedes-Benz of Atlantic City

July 21, 2021

Great service and people! Thanks! Everyone was pleasant and helpful..I appreciate all of your help and the loaner car was also appreciated..thank you More

by SHERRY115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jul 21, 2021 -

Mercedes-Benz of Atlantic City responded

Sherry, thank you for stopping by to leave Mercedes-Benz of Atlantic City a wonderful review!

July 17, 2021

Professional treatment is what I received from the purchase through my first encounter with the service personnel. They are very good at staying in touch with you while your vehicle is going through a More

by skipwallace555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jul 19, 2021 -

Mercedes-Benz of Atlantic City responded

This review is so great to see! Thank you! – Mercedes-Benz of Atlantic City

July 17, 2021

Great service as always on my e class 2014 the service was part of the recall I appreciate the courtesy notification from the service department More

by CBURR6590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Mark Bauers
Jul 20, 2021 -

Mercedes-Benz of Atlantic City responded

It's always our pleasure to take care of you! Thanks for trusting the Mercedes-Benz of Atlantic City service team!

July 16, 2021

They didnt reset my service reminder that was a little annoying but the people and service are excellent I would recommend them to family and friends More

by REBARNICK9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jul 19, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your feedback. We're sorry to hear about the oversite! We appreciate you bringing that to our attention so we can make sure it's not overlooked in the future.

July 14, 2021

KEVIN ROSSI IS EXCELLENT, WE ALWAYS RECEIVE HIGH LEVELS OF QUALITY SERVICE. WE WOULD NOT GO ANYWHERE ELSE WE ALWAYS PURCHASE OUR CARS FROM ATLANTIC CITY MERCEDES BENZ More

by LAWYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEVIN ROSSI SERVICE IS SUPERB AND OF OFFERS EXCELLENT SERVICE, Mark Bauers
Jul 14, 2021 -

Mercedes-Benz of Atlantic City responded

We are so happy that Mercedes-Benz of Atlantic City has your loyalty, thank you!

July 14, 2021

The Service Department did a great job in an expedited fashion. It was a very good dealership service visit. The only drawback was cost using OEM parts. More

by BOXER8W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jul 15, 2021 -

Mercedes-Benz of Atlantic City responded

Your confidence in us makes our day! Thank you so much! - Mercedes-Benz of Atlantic City

July 13, 2021

I’ve called multiple times and told someone would call me back. No call back. Was told I’d be called in 2 weeks. Was not. More

by OMT08270
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Bauers
July 10, 2021

Class. Operation. Highly Recommend went in for Service. Problems with car were explained in detail and understandable. Felt the dealership had my best interests as a priority. Not easy to find a straight More

by SHOP1421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Mark Bauers
Jul 12, 2021 -

Mercedes-Benz of Atlantic City responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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