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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.7
865 Reviews

865 Reviews of Mercedes-Benz of Atlantic City - Service Center

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April 08, 2021

COULDN'T BE MORE HAPPY WITH YOUR SERVICE DEPARTMENT. TOOK CARE OF VIBRATION PROPLEM. HOWEVER, AT THE SAME TIME I NOTIFIED YOU OF VIBRATION ,I ALSO INDICATED THAT CIGARETTE LIGHTER WAS MISSING. TO DATE,NOT More

by MZSTEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARRIN SALES DEPARTMENT NOTIFIED TWICE ABOUT MISSING ITEM, Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
April 07, 2021

I scheduled for the second time on my second leased car I scheduled for the second time on my second leased car a rotation of tires task. And for the second time for the same task on both cars the tire pre More

by TOMATOESONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Apr 07, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you so much for bringing this to our attention. We will investigate this situation and do our best to resolve this next time. We value you as a customer and your feedback is integral in helping us provide a five-star experience. We look forward to showing you a great experience next time! - Mercedes-Benz of Atlantic City

April 07, 2021

As good as it gets. Great staff; excellent work. The customer service is the BEST! Tina and Damon ensured that I didn’t have to come to the dealership everything was done online More

by PJPERSKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Damon
Apr 07, 2021 -

Mercedes-Benz of Atlantic City responded

We are so thrilled to receive this glowing review! We are proud of our customer service team and hearing that it is the best makes our day! Thank you so much for coming in to see us at Mercedes-Benz of Atlantic City, and for leaving such an enthusiastic review!

April 07, 2021

Came in for service and was check-in right away. Becca is very nice and extremely helpful. Wish I had all the words that described my experience with Richard and Tina from Service. It’s been nothing but plea More

by TENNYSONDAVIS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard knull, Tina, Becca
Apr 07, 2021 -

Mercedes-Benz of Atlantic City responded

We are so happy that you had such a great time with our Mercedes-Benz of Atlantic City team! Thank you for leaving us this kind review and for trusting us with your car!

April 02, 2021

The customer service is the BEST! Jonathan ensured that I didn’t have to come to the dealership everything was done online. My car was delivered with white glove service. I am extremely happy with my new GLC More

by Patrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan, Mark Bauers
Apr 02, 2021 -

Mercedes-Benz of Atlantic City responded

Patrice, we are so happy to hear that! Enjoy your new GLC 300 Coupe, and please let us know if there's anything more that Mercedes-Benz of Atlantic City can do for you!

April 01, 2021

Service was excellent and the quality ofthe work was Service was excellent and the quality of the work was professional and excellent. The staff/workers are friendly and caring. The price was excellen More

by ANNIEREID1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Apr 02, 2021 -

Mercedes-Benz of Atlantic City responded

We're so very pleased to hear our team provided an excellent price for your vehicle's service! Thank you for the review and for being part of the Mercedes-Benz of Atlantic City family!

March 30, 2021

Kevin Rossi is the best. He is up front and candid about what work needs to be done now and puts safety first. He is also great at letting you know what work will need to be performed at my next service. More

by ECIENKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Mar 31, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your confidence in Kevin and Alex at Mercedes-Benz of Atlantic City! We appreciate your review, and hope to have you as a customer for life!

March 30, 2021

The atmosphere felt clean and neat. Everybody was very helpful and respectful. They are kind and they give one of the best customer service I have ever experienced. More

by Andy1007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina M
Apr 01, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for the five-star review! We are so happy to hear our team stepped up and made your visit to Mercedes-Benz of Atlantic City memorable! We hope to see you again soon!

March 29, 2021

The service area went out of their way to schedule me during a time when I would be in the area (I live about 30 miles away). More

by JAYDUGAN52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Mar 30, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you so much for the awesome review! We appreciate you taking the time to come out and see us and spend time with our service department! We look forward to seeing you again! - Mercedes-Benz of Atlantic City

March 28, 2021

Time is of the essence, Having to write a review takes time which is a very valuable commodity. The staff were all very friendly and I had a very good experience. The review was well done until forced to More

by ERAGAZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt, Mark Bauers
Mar 30, 2021 -

Mercedes-Benz of Atlantic City responded

We appreciate your taking the time to leave us a review to let us know we did a very good job! Thank you so much and we hope to have the opportunity to work with you again in the future!

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