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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.7
890 Reviews

890 Reviews of Mercedes-Benz of Atlantic City - Service Center

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January 22, 2021

Mercedes dealer in a Carber Township is a great dealer they got back to me quickly for my airbag a to be replaced and the team that check you win in the service manager great job More

by DEEGEE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
Jan 26, 2021 -

Mercedes-Benz of Atlantic City responded

It has been a pleasure serving you and getting the airbag replace in your vehicle. We do value your time and like knowing you had a great experience with us. We look forward to your next visit!

January 21, 2021

Service was excellent!! Mark did an excellent job working on my car. I recommend Mercedes of Atlantic City to everyone! Do not use Mercedes of Cherry Hill!!!! More

by DOCPRNCT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jan 26, 2021 -

Mercedes-Benz of Atlantic City responded

We're so happy you had a positive experience with us. Our goal is to provide the best customer experience so that you leave here feeling good about coming back. Thank you for posting this review and for your business!

January 20, 2021

They were helpful in ordering my parts I needed they were helpful on checking stock at warehouse calling me when parts came in needed a new key and they found one More

by KENNELMAST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jan 26, 2021 -

Mercedes-Benz of Atlantic City responded

It has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations.

January 14, 2021

Need to hire more Sprinter techs. Wait time for service is embarrassingly long. Physical plant is clean and neat. would go back but Mt. Laurel Holman is so much closer. More

by PAULROTHGARRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jan 18, 2021 -

Mercedes-Benz of Atlantic City responded

Paul thank you for taking the time to post this review. We thank you for bringing your vehicle in to us too but we're sorry to hear the wait time was longer than anticipated. We will be passing this on to our management team. Thank you again for your business!

January 14, 2021

Very pleased with the work they did! We will continue to use Mercedes Benz of Atlantic City in the future to buy another car thank you More

by DENTSINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Liss, Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
Jan 18, 2021 -

Mercedes-Benz of Atlantic City responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 13, 2021

My car was repaired and serviced in a timely manor . Kevin Rossi took great care of my car. Both repairs at the body shop and service on my vehicle were completed when scheduled . Thank you! More

by Patricia Lees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Jan 18, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for the kind words for our service department & Kevin Rossi. Please don't hesitate to let us know if we can be of further assistance. We appreciate you!

January 08, 2021

MB AC dealership was an overall amazing experience. Darnell was the best, most approachable and personable salesman and we loved working with him and the whole team!!! More

by ALITAGGART1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnell
Jan 08, 2021 -

Mercedes-Benz of Atlantic City responded

We absolutely love hearing this feedback! It's important to us that you feel comfortable and well-informed throughout the vehicle purchase process. Thank you for the review and best wishes with your new Mercedes-Benz.

January 03, 2021

The service department does an outstanding job servicing my vehicle. It is like a brand new vehicle when I get it back. They even change your key fob battery! More

by MCSIRACUSA
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jan 06, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 02, 2021

Mr Mohamed Ahmed, Enterprise rental representative was outstanding. Mercedes representative were not friendly and ignored me. Like I was bothering them. Best Mercedes Benz dealership is Rockville Center More

by TC7600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jan 06, 2021 -

Mercedes-Benz of Atlantic City responded

Hello. Thank you for taking the time to provide this review. We don't like knowing that you had a less than excellent service experience. We'll be sharing this with our management team. Thank you again.

December 30, 2020

No one ever answers the phone and they take forever to look at the vehicle . Marc the manager is never available and he never returns a phone call or never is available to chat when your there . Tina in More

by CLM2101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina is wonderful. , Mark Bauers
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