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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.7
865 Reviews

865 Reviews of Mercedes-Benz of Atlantic City - Service Center

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September 17, 2020

We had a very good visit they did all the work that was required oil change transmission change tire rotation everybody was very friendly the service was excellent I don’t know what other words to say than More

by DOTANDDAVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Sep 18, 2020 -

Mercedes-Benz of Atlantic City responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2020

Jonathan Batt is a caring and thoughtful sales professional. It was a pleasure to work with him. He has the ability to quickly perceive what you are looking for in a vehicle. More

by SMATHEW1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt, Mark Bauers
Sep 16, 2020 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you so much for your kind words regarding your recent experience working with Jonathan, and for taking the time to leave us this wonderful feedback!

September 06, 2020

My most recent experience resulted in my trading in my 2014 GLK 350 , wiith 21,000 miles AND I will not purchase another Benz. RJS More

by pcocyc236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
September 04, 2020

The dealership accommodated all my needs, they listened and showed me different cars and I am very pleased with my Car! Dan was a very good salesman. More

by JUNERONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren was great and Tina Lachina was very helpful and welcoming., Mark Bauers
Sep 07, 2020 -

Mercedes-Benz of Atlantic City responded

June, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 02, 2020

Happy to recommend this dealership without reservation. The service department lived up to my full expectations of what good responsive customer service should be. Tina is an asset to your organization. More

by ERTRAINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Mark Bauers
Sep 04, 2020 -

Mercedes-Benz of Atlantic City responded

Hi, It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Atlantic City!

August 28, 2020

These are great people to deal with very responsive and helpful.They always take care of us Like family. very convenient location to visit. Thank you More

by CHEFMIKE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Colin Mattis, Michael Liss, Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
Aug 30, 2020 -

Mercedes-Benz of Atlantic City responded

Mike, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 26, 2020

everything was great..clean and comfortable..all issues i had with car was taken care of no hassle..i was given the estimated cost b4 the job was even started ..great job mbofatlanticcity More

by Range
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TINA L. SERVICE DEPT
Aug 26, 2020 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you for choosing Mercedes-Benz of Atlantic City, your feedback and rating mean a lot to us. We're glad Tina was able to help, and we hope to see you again!

August 22, 2020

Tina always strives to make the experience perfect. Had the car detailed. The team did a beautiful job. Always a pleasure. Unfortunately while the car was there there was minor damage to the mouse pad. More

by BOYLEMOONBEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Aug 23, 2020 -

Mercedes-Benz of Atlantic City responded

Thanks for sharing your thoughts about your experience with Tina here at Mercedes-Benz of Atlantic City. We appreciate your business and hope to see you again soon!

August 22, 2020

We had an issue on the road and had to get towed to Mercedes Atlantic City. They were quick to have our problem resolved and we came back to pick up in about a week. Upon arrival at facility and servic More

by WADESJOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
Sep 10, 2020 -

Mercedes-Benz of Atlantic City responded

Hello, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this

August 13, 2020

Took my car in for collision on back panel. When returned the Bluetooth speaker did not work. I could hear the caller but they couldn’t hear me. This is the second time I took my car back for this problem. L More

by JT14MCB
Recommend Dealer
No
Employees Worked With
Tina
Aug 30, 2020 -

Mercedes-Benz of Atlantic City responded

Hello and thank you for taking the time to post your review. I have been in contact with our Service Manager who was very familiar with your situation. We're sorry for the issue with your vehicle and understand how frustrating it can be. Our goal is to get it corrected fully before returning the vehicle to prevent re-occurrences.. Our Service Team will be in touch as soon as we have an update. Please feel free to reach out to me directly if I can be of any assistance. Amy Hamilton Fixed Operations Specialist ahamilton@yourmercedes.com

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