Mercedes-Benz of Atlantic City - Service Center

I’m keeping my car 🚙 because I have Willy good advisers: Kevin Rossi . He is brilliant. Great customer service. His team know how to do the job done ✅ Kevin Rossi . He is brilliant. Great customer service. His team know how to do the job done ✅ More

Excellent work they really know how to service my ClS and they are very professional will not trust anyone one else to work on my car they are very professional will not trust anyone one else to work on my car More

For the most part, the service center is 5 star. I only wish when they washed my car they would towel dry it or leave it the shade. My car had water spots on it from the last service. Luckily, I used a goo wish when they washed my car they would towel dry it or leave it the shade. My car had water spots on it from the last service. Luckily, I used a good product to wax it. More

Kevin is always easy to deal with and returns calls promptly . My car was done promptly as promised . I recently took another one of my cars to MB of north palm beach and had a horrible experience. I p promptly . My car was done promptly as promised . I recently took another one of my cars to MB of north palm beach and had a horrible experience. I plan on following this visit in florida with a letter to the manager of the service dept More

Tina is a wonderful and thoughtful service advisor. She explains the work that will be done to the car and puts the customer at ease. It is a pleasure to have her as an advisor. explains the work that will be done to the car and puts the customer at ease. It is a pleasure to have her as an advisor. More

This is the 3rd vehicle that we have purchased from your dealership. We used Jonathan as our salesman. He is an asset to your operation. He is extremely knowledgeable and he is always available to assist us dealership. We used Jonathan as our salesman. He is an asset to your operation. He is extremely knowledgeable and he is always available to assist us. We will definitely use him in the future. More

What can I say nice people. I only had interaction with service department people. Do you really expect me to fill in a total of twenty five words in order to move on and close out this recommendation? service department people. Do you really expect me to fill in a total of twenty five words in order to move on and close out this recommendation? More

I had my 2012 E350 being serviced for a steering recall. First the bad it took them 5 working day to get it done and being old I would have liked getting a phone call instead of a text. The good they put me First the bad it took them 5 working day to get it done and being old I would have liked getting a phone call instead of a text. The good they put me in a 2020 GLE at no charge and did a spectacular job on my wheel alignment after the recall at no additional cost. More

A lot of confusion in service center. No rental cars( I am over the covid excuses) My wipers are still not fixed, my car was not ready until 8 hours after I said I needed it and I had to call the service am over the covid excuses) My wipers are still not fixed, my car was not ready until 8 hours after I said I needed it and I had to call the service center 6 times and no answer. Very unprofessional. More

Mark, the manager, took an interest in a problem we were having with our Mercedes. He took the time and effort to investigate and take care of a problem we were having and successfully resolved it. He d having with our Mercedes. He took the time and effort to investigate and take care of a problem we were having and successfully resolved it. He did all this while he was short-handed at the dealership due to the COVID-19 virus outbreak. We are very appreciative and would recommend him and this dealership to all Mercedes customers. More