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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.7
890 Reviews
Call Service Center (609) 645-9000

890 Reviews of Mercedes-Benz of Atlantic City - Service Center

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November 05, 2020

Mark, the manager, took an interest in a problem we were having with our Mercedes. He took the time and effort to investigate and take care of a problem we were having and successfully resolved it. He d More

by BUDDYEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Report | Print
Nov 05, 2020 -

Mercedes-Benz of Atlantic City responded

We're so glad you had a positive experience with us! These are indeed challenging times and we are very fortunate to have the hardest working team. We appreciate your kind words - it is a pleasure to have you as our client.

November 05, 2020

Outstanding Service Department & team. Mark Bauers has taken car of my vehicles for years and I trust him completely Will only go to him & his team for all of our vehicles needs More

by CRAIG.MICHAEL.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Report | Print
Nov 05, 2020 -

Mercedes-Benz of Atlantic City responded

Hello Craig, We're so happy to know that you're enjoying working with our service team. We appreciate your loyalty and are thrilled to have you as our client. Thank you again and we'll see you soon. Mercedes-Benz of Atlantic City

October 31, 2020

Thank You Mark and Kevin! first class service as always. Been coming here for almost 2yrs now and everyone treats me like im the most important customer. The cost of service sucks , its the price of admissi More

by Ron Hollup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi, Mark Bauers
Report | Print
Nov 02, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you, Ron, it's great to hear that our team provided such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Atlantic City!

October 30, 2020

Service was not great and had to return a second time for the same problem, and prices were a bit high (not a great exp) More

by TRACEYNEWMONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
Report | Print
October 29, 2020

I brought my car in for 2 problems and only one was resolved. Now I’m waiting for a loaner vehicle for over a month to bring back my car to have the issues resolved, driving daily with the fear it may More

by WENDYSAILS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lachina
Report | Print
Oct 30, 2020 -

Mercedes-Benz of Atlantic City responded

We are very sorry to hear that you didn’t have a more satisfying experience, and we would like to learn more about your visit and see what we can do to resolve the issue. Please feel free to reach out to us directly if you would be willing to share some more information. We truly appreciate your business here at Mercedes-Benz of Atlantic City!

October 29, 2020

Servicing my MB for the past 5 years MB of Atlantic City has been an amazing experience. Tina Lachina is the most professional and sincere service manger we have ever worked with. She understands and execut More

by MB mamma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lachina, Mark Bauers
Report | Print
Oct 30, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

October 28, 2020

Very professional and considerate. The work was done well and in a timely fashion.The service advisor was very respectful and quite friendly. I was pleased with the experience More

by JFOGELSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Report | Print
Oct 30, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for choosing Mercedes-Benz of Atlantic City, it’s great to hear that our team provided such a positive experience. We hope to see you again!

October 27, 2020

I had a flat tire on LBI. I have run flats. It took 3 1/2 hours for tow truck. The entire next day the dealer could not schedule a replacement tire. Two days later I retrieved my car. Does MB really t More

by LLTNEBEN
Recommend Dealer
No
Employees Worked With
Mark Bauers
Report | Print
October 21, 2020

The service (my first for my new GLE) was fine. I was surprise at how long the wait was for such a minor service though. More

by AL.V.MORETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Report | Print
Oct 22, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy and apologize for the unusually long wait. We appreciate your business and look forward to serving you in the future.

October 11, 2020

Always a good experience when I come in for service. My car gets its issue resolved in good time . A loaner car is always offered to me . More

by Patricia Lees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Report | Print
Oct 11, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you, Patricia, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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