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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.7
935 Reviews

935 Reviews of Mercedes-Benz of Atlantic City - Service Center

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February 20, 2021

Wonderful service!! I have been going to this dealership, where I purchased my car, ever since ! Great experience, professional, friendly, and great follow through. Tina was my service adviser More

by HUGLINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Feb 22, 2021 -

Mercedes-Benz of Atlantic City responded

We can't thank you enough for your kind review! Tina and our team love it when you come in for a visit and appreciate your kind words! See you next time at Mercedes-Benz of Atlantic City!

February 19, 2021

It took months to repair a broken bumper. Awful communication that required me to reach out several times to even obtain the status of my repairs. Several promises that the car would be ready by th More

by ARASH.MICAILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Mark Bauers
February 16, 2021

Gabe Romano was a pleasure to work with. We were in and out from test drive to financing. Excellent customer service, definately worth the drive, as Cherry Hill is much closer to us More

by MELISSA80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Romano , Dawn Obrien
Feb 17, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for making the trip to us at Mercedes-Benz of Atlantic City! We're so glad Gabe and our team could make it worthwhile! Enjoy your new ride!

February 14, 2021

I have been in for service 3 times in past month and service visits were 2 weeks long. I feel the service manager does what he can based on what he has available to him however communications are usual More

by SLCDEVLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
Feb 15, 2021 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you for taking the time to provide a review. We always want to set and deliver on realistic expectations. Sometimes we fall short and based on your experience we have some improvements to make. We will be sending this feedback to our management team. Thank you again for providing your feedback.

Feb 24, 2021 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you for taking the time to provide a review. We always want to set and deliver on realistic expectations. Sometimes we fall short and based on your experience we have some improvements to make. We will be sending this feedback to our management team. Thank you again for providing your feedback.

February 13, 2021

Kevin Rossi went above and beyond and helped me out greatly during this service visit. Kevin is very courteous and his help was greatly appreciated. More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Feb 15, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for the great feedback Derek! We appreciate your loyalty and the kind words for Kevin. We look forward to seeing you next visit!

February 11, 2021

Tina is always great to work with. She makes my experience easy. She answers all my questions and I always get my vehicle back in a timely manner. More

by LHAAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, service
Feb 11, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for this great feedback! We're lucky to have Tina on the Mercedes-Benz of Atlantic City team. We'll see you next time!

February 09, 2021

Our second purchase from Mercedes-Benz of Atlantic City. The best, easiest, and friendliest purchases and service. Thank You Alex Silvestri (sales) Thank You Kevin Ross (service) More

by JACKAL0424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Silvestri and Kevin Rossi
Feb 10, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your continued business with us at Mercedes-Benz of Atlantic City! We're glad to have you as a customer. Enjoy your new ride!

February 09, 2021

Mark Bauer’s and his staff are great to work with,they always go out of their way To make sure your happy with the work More

by JDSULLIVAN37@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Feb 09, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your five-star review of our service team! We're glad Mark and the team give you the best experience possible during your visit, and we look forward to seeing you again at Mercedes-Benz of Atlantic City!

February 07, 2021

Had to wait a month for my appointment. Definitely not Had to wait a month for my appointment. Definitely not what I expected. Will be back again thou. Try and do the right thing and fill out this online More

by WHALEBEACHBUILDERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Feb 08, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for taking the time to leave this review. Customer feedback is extremely important to us at Mercedes-Benz of Atlantic City, but the 25-word minimum is set by DealerRater and not our dealership. We apologize for any inconvenience.

February 06, 2021

Polite genuine clean Covid friendly professional atmosphere repair done In a timely fashion the car rental department with Mr. Ahmedit was very professional And considerate would definitely return More

by pearl1564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ahmed
Feb 08, 2021 -

Mercedes-Benz of Atlantic City responded

We are honored to receive your support. Thank you! - Mercedes-Benz of Atlantic City Team

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