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Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.7
888 Reviews

888 Reviews of Mercedes-Benz of Atlantic City - Service Center

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September 30, 2020

I had a pleasant experience getting my vehicle serviced. I would use this facility for my future needs I approve of all the work completed on my vehicle More

by EDDY.L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Sep 30, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Atlantic City.

September 24, 2020

Mercedes-Benz of Atlantic City delivers the first class service you expect. Everything was very smooth and well executed. The made small seamless changes during the pandemic that did not slow things dow More

by DONALD.TAGGART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Sep 25, 2020 -

Mercedes-Benz of Atlantic City responded

Don, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Mercedes-Benz of Atlantic City, we look forward to having you as one of our valued customers for many more years to come!

September 24, 2020

Bought a 2016 c300 in January 2020 with 25k miles on it. Today, trunk would not open - tried fob, tried inside release - nothing. Called service department and they said they couldn't schedule it to be look More

by kateinbrig
Customer Service
Recommend Dealer
No
Employees Worked With
do not recall name of operator
Oct 09, 2020 -

Mercedes-Benz of Atlantic City responded

We apologize for the experience you had in contacting us. Our service advisors and technicians work hard to ensure our clients receive the best possible service experience. Due to the current climate, we are very busy meeting high service volumes as noted with our availability at this time. That said, we failed when you needed us and that is disappointing. You mentioned you were able to correct the issue with the trunk and I'm glad but I want to make sure that is indeed the case. If you would like to get in or speak with a service advisor, please contact me directly. Amy Hamilton Fixed Operations Specialist ahamilton@yourmercedes.com

September 17, 2020

We had a very good visit they did all the work that was required oil change transmission change tire rotation everybody was very friendly the service was excellent I don’t know what other words to say than More

by DOTANDDAVE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Sep 18, 2020 -

Mercedes-Benz of Atlantic City responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2020

Jonathan Batt is a caring and thoughtful sales professional. It was a pleasure to work with him. He has the ability to quickly perceive what you are looking for in a vehicle. More

by SMATHEW1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt, Mark Bauers
Sep 16, 2020 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you so much for your kind words regarding your recent experience working with Jonathan, and for taking the time to leave us this wonderful feedback!

September 06, 2020

My most recent experience resulted in my trading in my 2014 GLK 350 , wiith 21,000 miles AND I will not purchase another Benz. RJS More

by pcocyc236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
September 05, 2020

The dealership accommodated all my needs, they listened and showed me different cars and I am very pleased with my Car! Dan was a very good salesman. More

by JUNERONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren was great and Tina Lachina was very helpful and welcoming., Mark Bauers
Sep 07, 2020 -

Mercedes-Benz of Atlantic City responded

June, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 02, 2020

Happy to recommend this dealership without reservation. The service department lived up to my full expectations of what good responsive customer service should be. Tina is an asset to your organization. More

by ERTRAINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Mark Bauers
Sep 05, 2020 -

Mercedes-Benz of Atlantic City responded

Hi, It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Atlantic City!

August 29, 2020

These are great people to deal with very responsive and helpful.They always take care of us Like family. very convenient location to visit. Thank you More

by CHEFMIKE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Colin Mattis, Michael Liss, Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
Aug 30, 2020 -

Mercedes-Benz of Atlantic City responded

Mike, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 26, 2020

everything was great..clean and comfortable..all issues i had with car was taken care of no hassle..i was given the estimated cost b4 the job was even started ..great job mbofatlanticcity More

by Range
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TINA L. SERVICE DEPT
Aug 26, 2020 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you for choosing Mercedes-Benz of Atlantic City, your feedback and rating mean a lot to us. We're glad Tina was able to help, and we hope to see you again!

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