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Mercedes-Benz of Atlantic City - Service Center
Egg Harbor Township, NJ
886 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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886 Reviews of Mercedes-Benz of Atlantic City - Service Center
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July 29, 2020
Too long a wait (15 mins) for drop off despite reservation. One customer service desk open while other employee at desk played with iPhone. Car not ready when promised. Detail was over priced reservation. One customer service desk open while other employee at desk played with iPhone. Car not ready when promised. Detail was over priced and shoddy quality. 5th Mercedes service location I’ve used In 3 states (CA/NV/NJ) and by far the worst. More
by JCINDC
Verified CustomerEmployees Worked With
Name not listed nor remembered
July 28, 2020
Great service every time! Very fast and reasonable, My car always comes back freshly washed and cleaned. Also a free loaner car always provided if necessary. Thank you!! car always comes back freshly washed and cleaned. Also a free loaner car always provided if necessary. Thank you!! More
by PRICERE
Employees Worked With
Tina
July 24, 2020
Tina was outstanding on getting me in the shop and finding me a loaner as my AC broke during the hottest week of the summer so far. Since this was the second trip in for repairs on the AC they were a finding me a loaner as my AC broke during the hottest week of the summer so far. Since this was the second trip in for repairs on the AC they were all prepared to inspect the dye and find the leak. I must be honest the service is excellent. I have a problem with a 2018 S560 having these kinds of AC issues More
by KEN.WENSEL
Employees Worked With
Tina Alan China
July 16, 2020
IF YOU HAVE TIME TO WASTE THIS IS YOUR PLACE!!!!!! I HAVE CALLED 27 TIMES TO THIS DEALER FOR A RECALL AND OTHER THINGS. YOU LEAVE A MESSAGE THEY ASK HELLO MR SO AND SO IS THIS A GOOD TIME YES ITS IS GR I HAVE CALLED 27 TIMES TO THIS DEALER FOR A RECALL AND OTHER THINGS. YOU LEAVE A MESSAGE THEY ASK HELLO MR SO AND SO IS THIS A GOOD TIME YES ITS IS GREAT HOLD ON ILL TRANSFER YOU TO ONE OF OUR SPECIALIST THEN U GO RIGHT BACK TO ANOTHER MACHINE WHICH HAS HAPPENED OVER AND OVER AGAIN. NO THANKS. BAD ENOUGH THEY PENNY YOU TO DEATH. More
by ADKZ1979
Employees Worked With
VOICEMAIL VOICEMAIL
July 16, 2020
Great Service AC MB is located in a new building, is sparkling clean and the staff is very professional and friendly. Immediately greeted me and took care of busine AC MB is located in a new building, is sparkling clean and the staff is very professional and friendly. Immediately greeted me and took care of business without delay. Very impressive and I will return for all my service calls. More
by downtheshore
Employees Worked With
Damon Lewis
July 16, 2020
Service was great. The loaner car was full of crumbs and not very clean inside. Service was fast and well done. Too many emails and text messages, that is a bit annoying. not very clean inside. Service was fast and well done. Too many emails and text messages, that is a bit annoying. More
by ELIZABETH.ACCARDI
Employees Worked With
Mark Bauers
July 05, 2020
They do what needs to be done. Kevin is great to work with. Easy to schedule and he never tries to talk you into what you don’t really need, which I have had happen elsewhere (espec Kevin is great to work with. Easy to schedule and he never tries to talk you into what you don’t really need, which I have had happen elsewhere (especially Lexus). I have since moved to Southern Florida and I will miss him dearly. More
by CARL A.
Employees Worked With
Kevin Rossi
July 01, 2020
good experience Had tire in stock and service was completed promptly and satisfactorily. The service employee was courteous and the transaction went smoothly. The wai Had tire in stock and service was completed promptly and satisfactorily. The service employee was courteous and the transaction went smoothly. The waiting room was quiet and spring water was available. More
by JDEJACOMO
Employees Worked With
Mark Bauers
June 27, 2020
Always great service! The team is always friendly and meets my needs fast and efficiently. Thank you for always providing the best service possible and always along sure I am satisfied. meets my needs fast and efficiently. Thank you for always providing the best service possible and always along sure I am satisfied. More
by GRAYS1194
Employees Worked With
Kevin Rossi, Mark Bauers
