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Mercedes-Benz of Atlantic City - Service Center
Egg Harbor Township, NJ
888 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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888 Reviews of Mercedes-Benz of Atlantic City - Service Center
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June 15, 2020
Sales and Service...Excellent It starts with sales...Alex Silvestri didn't just sell us a car...he got us excited about the vehicle and once delivered the experience was just as de It starts with sales...Alex Silvestri didn't just sell us a car...he got us excited about the vehicle and once delivered the experience was just as described. The Sales end was effortless and pain free. On to Service Department. Seamless, flawless another awesome experience. The professionalism form Kevin Rossi and the service department is exemplary. Hats off to the total Mercedes experience made even better by this dealership and the care and concern from Alex and Kevin. Thank You More
by DRHARLE
Verified CustomerEmployees Worked With
Alex Silvestri, Kevin Rossi
June 13, 2020
Excellent service,keep words on promises and courteous employees,keep up the good work.loaner is very reliable.the place is clean and safe for customers employees,keep up the good work.loaner is very reliable.the place is clean and safe for customers More
by JCHAMORRO
Employees Worked With
Damon , Mark Bauers
June 04, 2020
Where did this guy come from!!!????? I went to Mercedes of AC for a routine oil change. The service dept was great and everything was smooth and seamless.. What really set the this par I went to Mercedes of AC for a routine oil change. The service dept was great and everything was smooth and seamless.. What really set the this particular dealership apart from all the others was Paul in parts. Paul was amazing. While I was waiting for my service to be done, I ventured over to parts to price out some accessories. Paul was very professional and went above and beyond to figure out my needs and what I was looking for. Paul was very courteous and in no way did I feel rushed by him. I will definitely be coming back to the dealership for all my car needs. I give full applause to Mr Paul Johnson for being spectacular at his job.. More
by pskins34
Employees Worked With
Mark Bauers
May 30, 2020
Damon our service advisor always makes a service visit a pleasure, professional, friendly, attentive, and knowledgeable. Best vehicle and service we have ever had. Thanks pleasure, professional, friendly, attentive, and knowledgeable. Best vehicle and service we have ever had. Thanks More
by BILLPOCH
Employees Worked With
Damon, Mark Bauers
May 26, 2020
Effortless Great, all the work including towing to and from my house was done by telephone and your service department was exceptional. What more could I ask for Great, all the work including towing to and from my house was done by telephone and your service department was exceptional. What more could I ask for? Thanks!! More
by MVOLUCK
Employees Worked With
Ryan Kinkade
May 21, 2020
Took car in for a recall. They fixed two campaign issues but not recall. The check engine light came on after my visit. They wanted to charge me $195 for a diagnostic test. I took my car to my own mechanic but not recall. The check engine light came on after my visit. They wanted to charge me $195 for a diagnostic test. I took my car to my own mechanic and paid him for the test. 12 out of 38 systems failed. One of the campaign fixes was a software update. After numerous calls and days Mercedes finally agreed to run diagnostic tests but they were not happy, friendly or nice. End result it was a glitch in the software update which they then did fix. Never even said they were sorry or offer me reimbursement for my cost to my own mechanic. More
by WHO231
Employees Worked With
Kevin Rossi, Mark Bauers
May 20, 2020
Very clean and state of the art!Honest. The service Very clean and state of the art! Honest. The service manager found a problem with how I was being charged by another dealership. My service turned Very clean and state of the art! Honest. The service manager found a problem with how I was being charged by another dealership. My service turned out to be substantially less than I expected. More
by KYAUMACE
Employees Worked With
Mark Bauers
May 19, 2020
I found the service adviser very uninterested in actually helping me. I was quoted first a high price then after questioning it she changed price. Very unprofessional helping me. I was quoted first a high price then after questioning it she changed price. Very unprofessional More
by HOWARDRUBINSON
Employees Worked With
Female. Don’t remember her name
May 19, 2020
Attentive I normally go to Cherry Hill Mercedes but they were closed and I need a few things done. Everyone was terrific. I would come again. I normally go to Cherry Hill Mercedes but they were closed and I need a few things done. Everyone was terrific. I would come again. More
by AZINGARELLI
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Colin Mattis, Michael Liss, Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
May 19, 2020
best arounds alix has sold me over 20 cars last 20 yrs service can't be beat ihavev2 2020 suvs they have a great inventore i will by a car next tear a alix has sold me over 20 cars last 20 yrs service can't be beat ihavev2 2020 suvs they have a great inventore i will by a car next tear also More
by TD666666
Employees Worked With
aiix
