Back

Mercedes-Benz of Atlantic City - Service Center

Egg Harbor Township, NJ

4.7
865 Reviews

865 Reviews of Mercedes-Benz of Atlantic City - Service Center

Sort by
December 21, 2019

Joy to the world Damon was epic in his ability to both please and adjudicate. Made me want to trade in any non Mercedes I have and replace them with a Mercedes just to More

by JLATORRE517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Lewis
December 19, 2019

Recall work and engine light warning This visit was great Tina was very efficient in handling the service. Every thing went well and the problems were corrected. Tina was pleasant and eas More

by ROBERTMBGRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Mark Bauers
December 06, 2019

Damon did a good job As my vehicle is a seasonal motorhome I have not had it on the road yet to check out the work that was done. the dealership did check out my problem More

by CHIEFWFC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Damon Lewis
December 06, 2019

Easy windshield replacement Very easy service visit to replace a windshield - loaner car was readily available and car was finished when promised I would definitely recommend MB More

by JOEJORDAN5816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Magarity, Mark Bauers
November 22, 2019

Always Top Notch Mercedes Benz of AC has excellent service. Always friendly and accommodating. I usually deal with Tina who has taken the time to really get to know me More

by AntFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Kull, Tina
November 20, 2019

Battery I Had the accessory battery replaced. Main battery was checked and fine, so no need to replace main battery. It was nice to not be upsold More

by AMLORD1132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
November 16, 2019

Can not get a response Was in on October 11th with a problem with my car that was purchased as trade in from dealership. Since my car is an infinity the parts for a new hoo More

by Deja
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Damon and Tina
Nov 29, 2019 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you for the time to submit your feedback. We strive for the best possible customer experience but can miss the mark at times. It's your feedback that helps us improve. It's my understanding our service manager personally reached out to you and there is now a scheduled appointment for next week to have the repair performed. If this is not the case, please reach out to me at feedback@yourmercedes.com. Or personally at ahamilton@yourmercedes.com. Thank you so much for your business and talking again for taking the time. Sincerely, Amy Hamilton

November 14, 2019

Excwllent experience! Everything went exactly as expected - Timing, work, cost and general level of service. The experience was absolutely the way it should be. Very well More

by BYRNESFJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
November 09, 2019

GREAT SERVICE Damon is always very helpful and makes everything very easy. From scheduling the service appointment, to getting a loaner, to having the car ready in More

by EHAENNAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DAMON LEWIS
November 08, 2019

Outstanding I have purchased Mercedes here for over 30 years and always receive outstanding service. By returning for more than 30 years that say's it all. More

by INTERSTATEPUBADJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
...
60
...