Mercedes-Benz of Atlantic City - Service Center

Terrible Customer Service Service advisor was beyond rude as well as uppser management. There was no phone call made to discuss work that was needed prior to certain fees beyo Service advisor was beyond rude as well as uppser management. There was no phone call made to discuss work that was needed prior to certain fees beyond charged without my approval. More

Very professional, very nice people. The problem with my C280 was caused due to the atrocious roads in Philadelphia. It was not an easy problem to fix however Mercedes-Benz stuck with me The problem with my C280 was caused due to the atrocious roads in Philadelphia. It was not an easy problem to fix however Mercedes-Benz stuck with me until the problem was resolved and the car now drives just like it was new. I also had other work that needed to be completed that was handled the first time without any problems and all the work was completed in a timely manner the first time. I dealt with both service managers and also the shop foreman to have my issue resolved. They were all very helpful very professional and above all very understanding. I was completely satisfied and will always use Atlantic City Mercedes-Benz for all of my needs. More

Always taken care of! Very professional and polite, nothing is a problem. Always fixed right the first time. Communication about the status is always up to date. Everyone Very professional and polite, nothing is a problem. Always fixed right the first time. Communication about the status is always up to date. Everyone seems to go out of there way to help. More

Great customer service and follow up When ever I need service on my vehicle, my appt is made within a few days and accommodations are always available for transportation. Tina L. Was my l When ever I need service on my vehicle, my appt is made within a few days and accommodations are always available for transportation. Tina L. Was my latest customer service agent and she was in constant contact regarding the status of my vehicle via phone and text. More

MB 10,000 mile service Fast, clean and efficient with fantastic loaner. A pleasure to work with. As expected for this brand, the dealer and personnel were professional and e Fast, clean and efficient with fantastic loaner. A pleasure to work with. As expected for this brand, the dealer and personnel were professional and efficient. More

well accommodating, excellent serivce The meachanics not only told me but showed me the problem with my wheel. They called me what their assessment of damages would cost and they told me The meachanics not only told me but showed me the problem with my wheel. They called me what their assessment of damages would cost and they told me when my car would be ready. I asked them if I could come late since I work late every day and they said the would accommodate my schedule. They did everything right, no complainsts, and my wheel works fine. I also visited them a month beforehand to have my snow tires placed and thy were just as corteous and accommodating. More

Customer-focused service Prompt, friendly, professional and as promised service. Was kept informed along the way. Service manager was excellent. I did not feel like I was g Prompt, friendly, professional and as promised service. Was kept informed along the way. Service manager was excellent. I did not feel like I was going to be given false information about what needed to be repaired on the car. More

My ML 350 Great place to get top notch MB service.. Always satisfied, courteous staff, Free loaner provided.. Service that is provided is explained both verb Great place to get top notch MB service.. Always satisfied, courteous staff, Free loaner provided.. Service that is provided is explained both verbally and in writing. More

Service Damon is considerate and goes over and beyond. Its comforting seeing the same team and being referred to by name. You have key players at the dealersh Damon is considerate and goes over and beyond. Its comforting seeing the same team and being referred to by name. You have key players at the dealership and because of that I will refer and keep coming back. Best sales Alex Best service Damon Best reconginition of customer Todd More

user-friendly experience Service was easy to schedule, loaner was available and comparable to what I drive; car was ready when promised with no surprises; car returned clean Service was easy to schedule, loaner was available and comparable to what I drive; car was ready when promised with no surprises; car returned clean and ready to roll. Very user friendly dealership! More