Mercedes-Benz of Austin - Service Center

Brian Smith was very helpful and explained everything well. We will be sure to use him next time. One of the best advisors at this location well. We will be sure to use him next time. One of the best advisors at this location More

Wade was very helpful and kept us informed of the status of repair. Thank you. of repair. Thank you. More

The service was excellent! The staff was helpful and professional. It lived up to my expectations fully. I would recommend MB of Austin to anyone. I will keep going back th The staff was helpful and professional. It lived up to my expectations fully. I would recommend MB of Austin to anyone. I will keep going back there for a long time. Brandon was excellent to work with. One of the best I have dealt with in the service department. More

Staff is very friendly and waiting area is clean and comfortable! Wait was not long for my oil change! comfortable! Wait was not long for my oil change! More

Service was excellent again. The staff is always very knowledgeable, professional and courteous. Jorge kept me informed on the progress with my vehicle and made sure every detail The staff is always very knowledgeable, professional and courteous. Jorge kept me informed on the progress with my vehicle and made sure every detail was taken care of. Thanks. More

The service was prompt and Luis was very helpful. I would recommend MB of Austin. I would recommend MB of Austin. More

Very professional staff who must value my time as a had no wait for drop off or pickup. no wait for drop off or pickup. More

Made an appointment for an Express A Service online. Had a live phone reminder the day before from CJ, the service advisor, confirming the time and service. At check-in, he confirmed again. Checking out Had a live phone reminder the day before from CJ, the service advisor, confirming the time and service. At check-in, he confirmed again. Checking out, he walked me to my car to be sure protective materials were removed. CJ is personable and professional. More

Very pleasant experience - staff very professional and nice - car ready when promised - seem customer focused nice - car ready when promised - seem customer focused More

From start to finish, we had a wonderful experience. Jerry was kind and knowledgeable. He got me the right vehicle that I wanted. Thanks to Matt (Finance) in helping us with paperwork. We appreciate his Jerry was kind and knowledgeable. He got me the right vehicle that I wanted. Thanks to Matt (Finance) in helping us with paperwork. We appreciate his kindness. 2 weeks later we had a minor problem with our GLS 450 (software update for brace) , Karina from service team took care and resolved / fixed all issues. While waiting at the service center, I had a few questions about roof top cargo box and spoke to Clyde from parts department. Clyde was super kind and patient in answering all my questions and helped choose the right accessory for my SUV. World class after sale service / treatment to customers. Will definitely recommend this dealership. Thank you!!! More