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Mercedes-Benz of Austin - Service Center

Austin, TX

4.6
956 Reviews

956 Reviews of Mercedes-Benz of Austin - Service Center

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February 11, 2022

Very professional. Thorough explanations and no real surprises. Have bought four cars there. Very satisfied. More

by pmbarron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith, Tony Shine
February 10, 2022

Brayden was amazing and awesome. Top notch service as always. Mercedes keeps me coming back always! More

by Chad Goldwasser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor
January 26, 2022

Friendly environment. My service advisor takes particular interest in making sure you receive the best attention More

by Many
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
January 24, 2022

Customer Service is amazing. The Service Department answered all my questions and repairs were speedy and exceptional. Thank you Mercedes Benz of Austin:). More

by elizabeth.davis359
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
January 22, 2022

Excellent customer service and great communication with customer. Timely and efficient. No complaints and customer satisfied - More

by Lobst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Aguilar
Jan 22, 2022 -

Lobst responded

Eddie is the best!

Jan 22, 2022 -

Lobst responded

This is

Jan 22, 2022 -

Lobst responded

This survey is too long and it is not necessary to achieve the feedback you need.

January 20, 2022

Luis was excellent he keep me updated all the time.Luis Luis was excellent he keep me updated all the time. Luis went up to the extra mile and help me ordered on line my inspection sticker Thank you More

by Jorge Calderon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
January 20, 2022

I had a slight problem & check engine light on. Free towing was arranged within minutes! My vehicle is 2015 Mercedes but issue was completely covered! Mercedes girl for life thanks to great service. More

by deborahdayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ, Chris Hodgson
January 19, 2022

Brayden Clark did a very good job of getting all my service issues resolved in a timely manner. More

by knjg@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Ruiz
January 16, 2022

Brayden Clark was great!!!!! And the man who sold me my car mats was awesome! More

by Ann White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clark, Brayden
January 13, 2022

It was great to work with Brian Smith! He was attentive, friendly and easy to work with. During the last 2 years of covid, I know this has put a toll on your service department. Prayers and keep doing a gr More

by Laura S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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