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Mercedes-Benz of Austin - Service Center

Austin, TX

4.6
956 Reviews

956 Reviews of Mercedes-Benz of Austin - Service Center

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January 07, 2022

Great attentive service with pleasant, helpful staff. Fair service pricing, on-time completion and comfortable waiting area. Bravo MB of Austin. More

by loan.crabbed_0d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
January 01, 2022

Prompt greeting, receiving of vehicle. Since tire replacement would take a couple of hours I appreciate they called an uber. Overall great service. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
January 01, 2022

It has top-able and helpful personnel and therefore delivers consistent and dependable services for my automobiles—and the facilities are the very best. More

by Croberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
December 31, 2021

Luis was great! He let me reschedule for a later time because of a personal situation. My car was spotless and he was very sweet and caring as a service advisor . I really like him a lot as my service ad More

by Beverlynewsom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
December 28, 2021

Luis Cuellar was great, and his service & professionalism exceeded my expectations. Baleigh Thiessen, who scheduled the appointment, was also great. I hope to work with each of them again soon! More

by Mary McDonald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baleigh Thiessen, Luis Cuellar
December 26, 2021

Thanks, Brian, for the excellent service and your professionalism! Best of all, the wait wasn't too bad. More

by eforks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
December 22, 2021

Every person on your team is always kind, understanding and a real professional. I really enjoy doing business with Mercedes Benz of Austin and have recommended you to many people. Keep up the excellent w More

by Benz Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya, Bobbie Pyka
December 17, 2021

They were courteous and thorough when repairing my GLA-250. They always kept me up to date with what was going on. More

by cmfields20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wade Wells
December 16, 2021

Tire rotation a tad pricy but overall good experience. Nice text notifications. Completed in time quote. More

by Noel Adorno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
December 02, 2021

Virtually every every visit over the past 7 years has met or exceeded my expectations. Brian Smith was great! More

by Emmakirk808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Smith
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