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Mercedes-Benz of Austin - Service Center

Austin, TX

4.6
956 Reviews

956 Reviews of Mercedes-Benz of Austin - Service Center

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December 01, 2021

Quick and easy! Dropped-off was smooth. Pickup was effortless. The service staff was friendly. More

by rl
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
November 25, 2021

when they fix something it is great, but you have to watch for them breaking other stuff while they are at it. More

by grammysan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Ruiz, Chris Hodgson
November 21, 2021

Always fabulous service, from sales to service! I never regret my purchase from Mercedes of Austin! Thank you to WC in sales and Luis in service! More

by Jenni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cuellar
Nov 21, 2021 -

Jenni responded

Always fabulous service, from sales to service! I never regret my purchase from Mercedes of Austin! Thank you to WC in sales and Luis in service!

November 14, 2021

The people at the dealership are always kind and considerate. I had an bad experience with the Mercedes Roadside Assistance program. I have paid for this program for 8 years and the one time that More

by KK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George
November 10, 2021

Super professional and friendly service. I always leave content with a clean car! Brayden Clark was my dealer associate and went above and beyond! More

by AKREALTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reva Hope
November 06, 2021

Wade is superb. Parts took forever to arrive. Sign of the times. See you next time More

by Steamboat
Recommend Dealer
Yes
Employees Worked With
Wade Wells
November 06, 2021

Fast service and very professional staff with mild mannered always attentive hearing to what I say More

by martinez9221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reva Hope, Luis Cuellar
November 04, 2021

The staff was wonderful. The facility seems too small for the current level of business. More

by hyde
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wade Wells
November 03, 2021

The service is always friendly and professional. Jorge Montoya made sure I was a satisfied customer by informing of all necessary service deals. More

by Vanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
November 03, 2021

My car was picked up and returned to my home so I did not go into the service department. However both people who came to my home, Heather and Steve, were very helpful and professional and represent your co More

by laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather, Steve, Chris Hodgson
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