Mercedes-Benz of Austin - Service Center

Brian Smith was very prompt and professional. I will continue to refer friends to Mercedes of Austin! continue to refer friends to Mercedes of Austin! More

CJ and Chris in service are just terrific!! Love them! Still own Mercedes due to service. Still own Mercedes due to service. More

Jorge got me fast, efficient service AND a loaner! My car was not only repaired, it was very sparkling clean when I picked it up. was not only repaired, it was very sparkling clean when I picked it up. More

All of my concerns and issues were addressed in a professional and timely manner. Top notch service department. professional and timely manner. Top notch service department. More

Kleber is fantastic. He is courteous, efficient, and super professional. The whole service experience was perfectly organized and the surroundings seemed safe with everyone in masks. Five stars, for sur super professional. The whole service experience was perfectly organized and the surroundings seemed safe with everyone in masks. Five stars, for sure! More

This is a great dealership...everyone from the sales department to the service department to the express service goes above and beyond for every single customer. I always feel valued and appreciated. department to the service department to the express service goes above and beyond for every single customer. I always feel valued and appreciated. More

Dan was wonderful. He had a great attitude and was clear about the steps of the service process. Also y’all did a great job on washing my car. about the steps of the service process. Also y’all did a great job on washing my car. More

We came in for maintenance and were extremely happy with the service., The only downside was that the car wasn't properly washed at the end, when it was returned to us. the service., The only downside was that the car wasn't properly washed at the end, when it was returned to us. More

My service advisor, Wade was awesome. Great customer service. Addition to detail. Wonderful communication and process to check in and out. service. Addition to detail. Wonderful communication and process to check in and out. More