Mercedes-Benz of Austin - Service Center

Brian Smith has always been very profesional and does his best to accommodate every ones needs. He solves the problems efficiently and timely and i have never needed to come back because the issue was not pr best to accommodate every ones needs. He solves the problems efficiently and timely and i have never needed to come back because the issue was not properly taken care off. He always communicates and keeps me informed through the process. More

There was no wait to check my car in for express servicing. Brayden was friendly and courteous. The waiting room was clean and comfortable. And the car was ready slightly before the time I was to servicing. Brayden was friendly and courteous. The waiting room was clean and comfortable. And the car was ready slightly before the time I was told it would be. More

Excellent service, our guy Eddie always takes such great care of us. He's always quick to get back to us and incredibly responsive with updates. care of us. He's always quick to get back to us and incredibly responsive with updates. More

Excellent service, and I would recommend to anyone that wants to get a 5 star service wants to get a 5 star service More

The service rep, Brayden Clark, was very friendly and courteous and kept me informed as to the progress and any other service issues. Service tur around was exceptional. courteous and kept me informed as to the progress and any other service issues. Service tur around was exceptional. More

Excellent service. Jorge met me at car, identified issues to be addressed and arranged for loner vehicle. Appropriate repairs were made and the vehicle was returned in timely fashion. issues to be addressed and arranged for loner vehicle. Appropriate repairs were made and the vehicle was returned in timely fashion. More

Hello. I think Wade Wells did a really great job working on my car. He is really friendly and conscientious. I look forward to working with him in the future on my car. He is really friendly and conscientious. I look forward to working with him in the future More

I had my flat tire and my vehicle had to be towed to the dealership. The service was excellent. Brayden Clark Assisted me . He was very professional and humble . I highly recommend him if you want to go for dealership. The service was excellent. Brayden Clark Assisted me . He was very professional and humble . I highly recommend him if you want to go for your service . Thank you for everything. I recommend this dealership. More

All employees are friendly and responsive. Overall excellent dealership. This is my fourth Mercedes purchased from MB of Austin. I like working with CJ Hodgson, Service Department. excellent dealership. This is my fourth Mercedes purchased from MB of Austin. I like working with CJ Hodgson, Service Department. More

The service manager attached to my project did an excellent job navigating through an unfortunate mistake that was made in the order of a part I needed for my car. It is going to be inconvenient for excellent job navigating through an unfortunate mistake that was made in the order of a part I needed for my car. It is going to be inconvenient for me but I couldn’t ask for a more empathetic, professional response to an unfortunate circumstance. Thanks More