Mercedes-Benz of Austin - Service Center

Luis is the BEST Service Advisor. He is very kind and knowledgeable. Lucky me! My SUV is a 2021 and I purchased the pre-paid maintenance so I’m looking forward to many years working with Luis! knowledgeable. Lucky me! My SUV is a 2021 and I purchased the pre-paid maintenance so I’m looking forward to many years working with Luis! More

The dealership is centrally and conveniently located and always welcoming to its customers! The service agents are friendly and ready to help out with anything that your car needs. always welcoming to its customers! The service agents are friendly and ready to help out with anything that your car needs. More

Luis is excellent. Service was timely and well done. I am pleased. I really don’t need 25 words to express my feelings so stop telling me I must submit 25 words. pleased. I really don’t need 25 words to express my feelings so stop telling me I must submit 25 words. More

Wade is fantastic-pays attention to detail and very easy to work with! My car looked brand new when I got it back after service to work with! My car looked brand new when I got it back after service More

The service was excellent, fast and the person who attended me was very friendly. And they gave me the recommendations I needed for my car attended me was very friendly. And they gave me the recommendations I needed for my car More

Great service as always. Eddie Aguilar (service advisor) walked me through the entire process and kept me informed, Truly trust my service advisor. Nice surprise to find out that my car was washed prior to walked me through the entire process and kept me informed, Truly trust my service advisor. Nice surprise to find out that my car was washed prior to my pickup. More

Great experience, as usual. Car was swiftly checked in, service completed efficiently. My car was clean and ready in the drive when I arrived for pick-up. service completed efficiently. My car was clean and ready in the drive when I arrived for pick-up. More

The pick up snd delivery service was excellent as was the maintenance done on the car. Everyone I dealt with was very friendly and accomadating. maintenance done on the car. Everyone I dealt with was very friendly and accomadating. More

I always feel valued as a customer when I come to Mercedes-Benz of Austin...and this applies to the service department as well as the sales floor. I trust them completely that they are doing their v Mercedes-Benz of Austin...and this applies to the service department as well as the sales floor. I trust them completely that they are doing their very best for me. The work is always done in the time frame promised, and at the estimated cost. I wouldn't go anywhere else! More

Happy - as usual - with Mercedes service. It is quite pricey but worth it for a great automobile! We will return when additional service is needed. pricey but worth it for a great automobile! We will return when additional service is needed. More