Mercedes-Benz of Austin - Service Center

Braydon was very understanding and kept me posted while my recall was being done. He is always very personable. my recall was being done. He is always very personable. More

Brayden Clark was excellent, service department , his follow through was exceptional! It was the of all Mercedes service departments that I’ve been at! Sincerely Richard J Nagel follow through was exceptional! It was the of all Mercedes service departments that I’ve been at! Sincerely Richard J Nagel More

Brayden Clark helped me with my emergency situation with my car and he was absolutely amazing, nice and responsive. He deserves a higher position. my car and he was absolutely amazing, nice and responsive. He deserves a higher position. More

My service advisor, Luis Cuellar, provided an exceptional experience. Luis was both courteous and competent; additionally, once the recall campaign service was completed, Luis came to our location to complet experience. Luis was both courteous and competent; additionally, once the recall campaign service was completed, Luis came to our location to complete the necessary paperwork and provide us our keys. The Mercedes-Benz of Austin Service Department is a well-run operation! More

Express Service department was great. Had a blowout and they had me back on the road in a few hours. Great experience. Had a blowout and they had me back on the road in a few hours. Great experience. More

After our new lease C300 developed a "check engine" problem Wade was able to work us into the maintenance schedule and get the problem resolved. Outstanding response to our needs. problem Wade was able to work us into the maintenance schedule and get the problem resolved. Outstanding response to our needs. More

Fast, efficient, honest, great service. Work is dependable. Staff is courteous and friendly. Great place. Work is dependable. Staff is courteous and friendly. Great place. More

Extremely professional dealer and when I purchase a new Mercedes, it will be from Mercedes-Benz of Austin. The staff is amazing and Brayden Clark was most attentive to our needs. Congratulations to all. Mercedes, it will be from Mercedes-Benz of Austin. The staff is amazing and Brayden Clark was most attentive to our needs. Congratulations to all. More

Eddie and the rest of the service department really went out of their way to help resolve a problem that was misdiagnosed by an out of town dealer. I am exceedingly grateful! out of their way to help resolve a problem that was misdiagnosed by an out of town dealer. I am exceedingly grateful! More

I was completely satisfied with everything thanks! For all your kindness and efficiency taking care my car . Hi For all your kindness and efficiency taking care my car . Hi More