Mercedes-Benz of Austin - Service Center

Tires and other Annie was great! Although I did not have an appointment she got me in and got it done without a long delay. She is very friendly and like able and sur Annie was great! Although I did not have an appointment she got me in and got it done without a long delay. She is very friendly and like able and surprisingly knowledgeable. More

Great customer service for repairing my vehicle. Not cheap. But great customer service. Shawn made sure they weren't guessing at what needed to be done with my car. for repairing my vehicle. Not cheap. But great customer service. Shawn made sure they weren't guessing at what needed to be done with my car. More

Service Experience very professional and I was kept up to date as to status of my vehicle. Charming lady, efficient as usual. Great experience with no exception, very professional and I was kept up to date as to status of my vehicle. Charming lady, efficient as usual. Great experience with no exception, More

Fabulous service I really appreciated how Wade kept me in the loop on the repairs to my car. And, I am so glad I asked about having my car detailed. (My kids are a das I really appreciated how Wade kept me in the loop on the repairs to my car. And, I am so glad I asked about having my car detailed. (My kids are a dash hard on my interior.) I feel like I left the dealership in a new car. Thanks Wade! More

Exceptional Customer Experience--thank YOU! Great service! It was an extremely efficient process--dropping off car was finished in less than 20 minutes and less than that when picking up. All Great service! It was an extremely efficient process--dropping off car was finished in less than 20 minutes and less than that when picking up. All items were addressed and everyone was very professional, knowledgeable and efficient! Excellent team work and customer satisfaction. Thank you! More

Great ervice Great experience and great people. Got the job done in a timely fashion and they were willing to go above and beyond for my satisfaction! Great experience and great people. Got the job done in a timely fashion and they were willing to go above and beyond for my satisfaction! More

Excellent service The service people worked with were friendly an attentive. They kept us updated throughout the maintenance to ensure we were completely satisfied wi The service people worked with were friendly an attentive. They kept us updated throughout the maintenance to ensure we were completely satisfied with the work More

Good visit Done timely and correct Problem when I got there with original service rep but was fixed by service manager ... annoying to start visit but worked o Done timely and correct Problem when I got there with original service rep but was fixed by service manager ... annoying to start visit but worked out. More

Outstanding Customer Service Got my 20,000 mile service and the staff treated me with amazing customer service explaining everything in detail. The Dealership was having customer Got my 20,000 mile service and the staff treated me with amazing customer service explaining everything in detail. The Dealership was having customer appreciation day. More

Great service with friendly, helpful people!! We were travelling back to Illinois with a used Mercedes we purchased from another dealership and were treated like VIP customers. The people in the We were travelling back to Illinois with a used Mercedes we purchased from another dealership and were treated like VIP customers. The people in the Service Dept. were very helpful and worked to ensure our car was repaired as quickly as possible and kept us informed on the status of the repair. I would definitely use Merceds-Benz of Austin if I lived in the Austin area. Special Thanks to Annie Daniel and Bobbie Pyka for being so helpful!! More