Mercedes-Benz of Austin - Service Center

Great Service I am on my 4th Benz 2nd from this dealership. They have always been professional. The entire experience over the last 14 years has been outstanding. I am on my 4th Benz 2nd from this dealership. They have always been professional. The entire experience over the last 14 years has been outstanding. More

Excellent care from Brian and all the members of MB Austin My car required a Service A. After Brian contacted me it was scheduled and done. My wife had to leave town to care for her mom for a medical emergen My car required a Service A. After Brian contacted me it was scheduled and done. My wife had to leave town to care for her mom for a medical emergency overnight and MB of A provided a driver to pick me up at home to get my car. It was also very clean and runs great. Thanks to Andrew Burrow and Brian for their excellent help. More

Gl 450 experience Had to schedule service 2 weeks in advance to secure loaner. Service was performed as discussed and car was completedon time. Wade Wells communicated Had to schedule service 2 weeks in advance to secure loaner. Service was performed as discussed and car was completedon time. Wade Wells communicated with me throughout the service experience. More

Good job! All was completed as expected....great loaner car....they worked with me on my price quote, and all were pleasant and very responsive. Thank you! It All was completed as expected....great loaner car....they worked with me on my price quote, and all were pleasant and very responsive. Thank you! It is a good thing to be treated well and fairly and to drive home in a repaired and clean car! More

Never a disappointment! Very easy to work with and very thorough in the service department. Would buy another vehicle from them if I ever need to. Always professional. Very easy to work with and very thorough in the service department. Would buy another vehicle from them if I ever need to. Always professional. More

airbag recall the work was done on time and Minh Fogel went the extra and pointed out front tire wear and talked to me about my options. Very thankful the work was done on time and Minh Fogel went the extra and pointed out front tire wear and talked to me about my options. Very thankful More

Great Experience at Austin Mercedes Benz The service is always great at AMB. I was able to make my appointment without any problems. The coffee was delicious while I waited. Y'all rock. The service is always great at AMB. I was able to make my appointment without any problems. The coffee was delicious while I waited. Y'all rock. More

Wonderful It was perfect and easy... great... Ron always makes easy for me ... and stays on top of the process and keeps me updated with phone calls and emails It was perfect and easy... great... Ron always makes easy for me ... and stays on top of the process and keeps me updated with phone calls and emails More

Outstanding customer service I am always impressed by the consistency of excellent customer service! Ron has been my service advisor for 5 years now and has provided to notch cust I am always impressed by the consistency of excellent customer service! Ron has been my service advisor for 5 years now and has provided to notch customer care every time! More

Nick is the best! Thank you Nick Opinker for making sure that my car was safe to drive to Houston---your willingness to have folks check my car (without me having an ap Thank you Nick Opinker for making sure that my car was safe to drive to Houston---your willingness to have folks check my car (without me having an appointment) given how busy you were meant a lot to me. Your customer service was AMAZING! More