Mercedes-Benz of Austin - Service Center

Excellent service Everyone was very friendly, efficient and professional. They made it easy to drop off and pick up. I was extremely pleased and feel confident that my Everyone was very friendly, efficient and professional. They made it easy to drop off and pick up. I was extremely pleased and feel confident that my vehicle is serviced properly. More

Satisfactory Experience. Mercedes Benz of Austin, Good Place, Good Service, Good Quality, Good People. They attention was great, fast. De service was excellent, the rental pro Mercedes Benz of Austin, Good Place, Good Service, Good Quality, Good People. They attention was great, fast. De service was excellent, the rental proces incredible. I definitely will recommended this place to anyone who look for get there cars repair. Trust me won't be disappointed. It the best place in Austin for luxury car's. More

Friendly and great service The dealership itself is amazing. Great design and staff is incredibly accommodating. Our service provider was very professional and the valet staff w The dealership itself is amazing. Great design and staff is incredibly accommodating. Our service provider was very professional and the valet staff was as well. I will definitely take my vehicle here for service. More

CLA 250 Service and sales are excellent, will recommend that my parents talk with Chris before they purchase their next vehicle. Friendly staff and comfortabl Service and sales are excellent, will recommend that my parents talk with Chris before they purchase their next vehicle. Friendly staff and comfortable customer waiting lounge. More

Your highness, uh Mr. Annie made a difficult, for her, she was thrust in the middle. I had tire issues when I purchased the vehicle. I talked to another service writer, who Annie made a difficult, for her, she was thrust in the middle. I had tire issues when I purchased the vehicle. I talked to another service writer, who was not in the day I dropped it off for my b service. Long story, Annie had to get up to speed quickly, with a rather time pressed, impatient guy. Great job Annie. Randy Wilson More

Service review Thank you for taking such good care of us and our car while we were giving birth! Such a comfort knowing it would all be resolved swiftly and smoothl Thank you for taking such good care of us and our car while we were giving birth! Such a comfort knowing it would all be resolved swiftly and smoothly, as always. More

Years of exceptional service at Mercedes Benz of Austin We have been purchasing cars & suv's for years from MB of Austin and without a doubt they are the best there is. Our purchasing experience has always We have been purchasing cars & suv's for years from MB of Austin and without a doubt they are the best there is. Our purchasing experience has always been terrific-no pressure, friendly, informative sales and a willingness to go waaaay beyond the call of duty. WC Wright is freaking awesome! As far as service goes, again, it's an exceptional team. Ron Odom is our service guru and he is as good as it gets, in fact, he's beyond fantastic. He knows his stuff and should the unexpected happen, he will go above and beyond to get you back in your car and on the road again. I've had the regular maintenance service and the occasional human "oopsie" on our part which requires towing car(s) in (in fact, 2 tows this year! We put a lot of miles on our cars and road hazards are problems for tires and engines). The cars themselves have never been an issue, they are phenomenal--reliable, safe (amazingly safe in unsafe road conditions!), spot on quality. We have one we're keeping that's 100k+ miles and going strong, the others we tend to trade in every 2-3 years. We've financed and leased and paid cash along the way and in every situation, it's been a great experience. More

Annual Check Up and Inspection for my SL550 I always feel like I am the most important customer that Mercedes-Benz of Austin has ever had! They the most friendly, efficient and well organized se I always feel like I am the most important customer that Mercedes-Benz of Austin has ever had! They the most friendly, efficient and well organized service dealership I have ever encountered. They always give a loaner with the service and have the best coffee bar if you decide to wait for your car. I can't say enough about Mercedes-Benz of Austin. I will take my SL550 to no other car service establishment ever...only Mercedes-Benz of Austin! More

Service Manager Excellent Service, Mr Hirsh was very helpful, and do all what He can do to get me the Best deal, and the best rate. Definitely I will recommended this Excellent Service, Mr Hirsh was very helpful, and do all what He can do to get me the Best deal, and the best rate. Definitely I will recommended this Dealer to everyone. More

Sean Condon Wade did an outstanding job and impressed as usual. He even delivered my car to me at the office to save me some time. I really appreciate what he do Wade did an outstanding job and impressed as usual. He even delivered my car to me at the office to save me some time. I really appreciate what he does. More