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Mercedes-Benz of Austin - Service Center

Austin, TX

4.6
956 Reviews

956 Reviews of Mercedes-Benz of Austin - Service Center

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January 21, 2014

Wade was amazing and very helpful!! If all the staff is like him I will continue to get my car serviced at this location. He quickly identified the solution to my problem and I was in and out in no time. T More

by cls1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells, Wade Wells
January 16, 2014

Overall, an easy and enjoyable trip to the service department. Quick and efficient. I did not even need to reserve a loaner car because bobby had my car done so quickly. Great service department. More

by Julie Brandimarte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
January 01, 2014

Thanks Ron and MBoA for another year of fantastic service! Good Luck with your expansion. Ron always takes time from a very busy schedule to make me feel like I'm a special customer. More

by Paul Boothe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Odom, Ron Odom
December 18, 2013

Nobody does it better than MB of Austin. Bobbie Davis Nobody does it better than MB of Austin. Bobbie Davis kept me in the loop via text messsging even when it was after hours. I was flying out if Austin More

by drhlis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobbie Davis
December 05, 2013

I am always treated as the 'only' customer. Excellent service and communication skills! I am very happy with the dealership. Minh Fogel is an excellent advisor and Chris Hirsh is alway availabl More

by Randall Gribbin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minh Fogel, Chris Hirsh , Minh Fogel, Chris Hirsh
November 27, 2013

Good experience. Wade Wells was great to work with, as always. I very much appreciate his honest assessment of my aging, but well loved car. More

by sunithadowning
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wade Wells, Wade Wells
October 07, 2013

excellent services very professional and knowledgeable employees, we were treated with respect and hostility we enjoyed MB services. we will see you again next year. More

by texjime44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Odom, Ron Odom
August 06, 2013

Great service experience. Brought my car in for an unplanned, emergency service event. They set me up with a loaner car and vehicle fixed the same day. Exceeded my expectations. More

by debradresser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells, Wade Wells
August 02, 2013

Minh and Bobbie were very professional and provided good service. The service technicians did my annual inspection with out being told, which was good because I had forgotten. Cost of service was somewha More

by JonChampeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
minh fogel, bobbie pyka, Minh Fogel, Bobbie Pyka
August 02, 2013

I am an old customer and coming to the dealership for service or to get a new car feels like coming to the family. I consider Wade Wells a personal friend, I trust him completely, and I have bought at le More

by Milosav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Wells, Wade Wells
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