Mercedes-Benz of Austin - Service Center
Austin, TX
954 Reviews of Mercedes-Benz of Austin - Service Center
Thanks Ron and MBoA for another year of fantastic service! Good Luck with your expansion. Ron always takes time from a very busy schedule to make me feel like I'm a special customer. service! Good Luck with your expansion. Ron always takes time from a very busy schedule to make me feel like I'm a special customer. More
Nobody does it better than MB of Austin. Bobbie Davis Nobody does it better than MB of Austin. Bobbie Davis kept me in the loop via text messsging even when it was after hours. I was flying out if Austin Nobody does it better than MB of Austin. Bobbie Davis kept me in the loop via text messsging even when it was after hours. I was flying out if Austin over the weekend but that did not matter to Bobbie. he is exceptional! Thank you. More
I am always treated as the 'only' customer. Excellent service and communication skills! I am very happy with the dealership. Minh Fogel is an excellent advisor and Chris Hirsh is alway availabl Excellent service and communication skills! I am very happy with the dealership. Minh Fogel is an excellent advisor and Chris Hirsh is alway available for advice and consultation. More
Good experience. Wade Wells was great to work with, as always. I very much appreciate his honest assessment of my aging, but well loved car. always. I very much appreciate his honest assessment of my aging, but well loved car. More
excellent services very professional and knowledgeable employees, we were treated with respect and hostility we enjoyed MB services. we will see you again next year. employees, we were treated with respect and hostility we enjoyed MB services. we will see you again next year. More
Great service experience. Brought my car in for an unplanned, emergency service event. They set me up with a loaner car and vehicle fixed the same day. Exceeded my expectations. unplanned, emergency service event. They set me up with a loaner car and vehicle fixed the same day. Exceeded my expectations. More
Minh and Bobbie were very professional and provided good service. The service technicians did my annual inspection with out being told, which was good because I had forgotten. Cost of service was somewha service. The service technicians did my annual inspection with out being told, which was good because I had forgotten. Cost of service was somewhat expensive. More
I am an old customer and coming to the dealership for service or to get a new car feels like coming to the family. I consider Wade Wells a personal friend, I trust him completely, and I have bought at le service or to get a new car feels like coming to the family. I consider Wade Wells a personal friend, I trust him completely, and I have bought at least 3 cars from you because of Wade. Best to you all, Milosav Cekic, Architect 2413 Elmglen Drive, Austin, TX 78704 More
We are going to MBOA for the 1st time tomorrow. We are new to Austin and new MB owners, so our experience will be unbiased. The customer service over the phone was really good, I think the name was Annie? new to Austin and new MB owners, so our experience will be unbiased. The customer service over the phone was really good, I think the name was Annie? We recieved a confirmation email for our appointment, which was good as we didn't have to go search for the address to put in our gps. We will let you know how everything went after our appointment tomorrow. Dewayne n Asta More
Dan Boone, Chris Hersch, and Danny Boone were all deceptive in their sales practices in my experience and sold me an essentially broken car they claimed to have no knowledge of even though it was a ' deceptive in their sales practices in my experience and sold me an essentially broken car they claimed to have no knowledge of even though it was a 'pre-existing condition', and to top it off they sold us a bum warranty that did not cover any of the items that were written in its terms. AVOID MB OF AUSTIN, ESPECIALLY CHRIS HERSCH AND DAN BOONE (WHICH YOU CAN NOT SO DON'T GO IN THE FIRST PLACE). More