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Mercedes-Benz of Barrington
Barrington, IL
527 Reviews
Meet One & Only®, Exclusively at Mercedes-Benz of Barrington, the only way you will ever want to buy or lease a vehicle ever again.
Only One Price:
All vehicles clearly display our Market-Based Price. This is done to save you time and eliminate the traditional back and forth. It’s very transparent and helps to expedite the process.
Only One Person:
You will be working directly with just one person, a dedicated non-commissioned Client Advisor, whose only goal is to provide you with a relaxed and stress-free experience.
*Only One Hour:
Since only one person will be helping you with everything, it will all be incredibly fast. No more spending the whole day at the dealership. Once you have selected your vehicle, will have you on the road in about an hour.
Why You’ll Love ONE & ONLY ---
Upfront Pricing
We take pride in offering some of the most competitive prices in the country. When you come to our dealership, you won’t waste any time haggling for your best offer. We give it to you upfront. One upfront price inclusive of trade value, monthly payment, and interest rate.
Commission Free
Our commission free Client Advisors aren’t just trying to get you into a vehicle that pays them a high commission. Our only goal is to get you in the vehicle that’s best for you and your vehicle needs, ensuring you leave our dealership satisfied with your vehicle and your experience.
3-Day/300 Mile Return Policy*
If you do end up in a vehicle that doesn’t fit you or your families needs, no need to worry. Contact your One & Only Client Advisor and take advantage of our peace-of-mind, 3-day/300-mile money back guarantee.
Visit Mercedes-Benz of Barrington for all of your Automotive needs.
*Applies to in-stock models only.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 527 reviews
March 17, 2024
Worked with Dayna in 2018 on a previous Honda purchase. Reached out to inquire about a replacement and while not a Mercedes, she facilitated our purchase within the group in a timely and pressure free man Reached out to inquire about a replacement and while not a Mercedes, she facilitated our purchase within the group in a timely and pressure free manner. What I would expect from MotorWerks. More
by mguth
Employees Worked With
Helpful March 12, 2024
Recently, I happened to get an opportunity to buy a car from this dealer. Once the deal finalized, they really understand and know how to take care of customers and walk them out happy. Brian Martin is gre from this dealer. Once the deal finalized, they really understand and know how to take care of customers and walk them out happy. Brian Martin is great guy who was very committed to make sure I get what I am looking for in my car. I highly recommend this dealer for great service, specially Brian as a great advisor for your future car. Looking forward for more business when the time comes again. Thank you! More
by Dhaneswar Waikhom
Employees Worked With
March 11, 2024
Scott Sanders is a true professional and was VERY helpful throughout the process of buying our new 2023 model. We have purchased 8 cars from Motorwerks over the years and John Laskowski (Mercedes Service Man throughout the process of buying our new 2023 model. We have purchased 8 cars from Motorwerks over the years and John Laskowski (Mercedes Service Manager) gets much of the credit for all the repeat purchases. Scott now joins our circle of trust and we look forward to working with him again for ALL future purchases. Do yourself a favor and give Scott a call!! More
by AJB3
March 08, 2024
Hannah was a great salesperson, very respectful and not pushy. She made the process fast and easy. She is very polite and we have had an amazing experience. She is the best salesperson we ever met. Very ni pushy. She made the process fast and easy. She is very polite and we have had an amazing experience. She is the best salesperson we ever met. Very nice place and clean. More
by Rodrigo C.
Employees Worked With
March 01, 2024
My experience buying my "certified pre-owned" 2020 Mercedes Benz C43 AMG from Motor Werks Barrington, for which Ian was the salesman, has been less than positive. After one month of ownership, I have Mercedes Benz C43 AMG from Motor Werks Barrington, for which Ian was the salesman, has been less than positive. After one month of ownership, I have discovered many issues. Due to my job, which has long, unpredictable hours, I cannot continue to monitor each new issue as it arises. It is incredibly inconvenient to continue to find and make time to address each issue. At best, Motor Works and Ian were sloppy on representing the condition of the vehicle to me, and at worst, they were dishonest throughout. On the date of purchase, January 20, 2024, I had the 3 following immediate issues: 1. First, an incorrect financing rate was advertised. 3.39% financing was advertised on the dealer website. I swapped multiple term sheets with Ian with the advertised 3.39% financing rate. When I arrived at the dealership to purchase the car, I was told this financing rate was not available on AMGs, and had to accept a higher financing rate of 6.89%. I am no expert on Illinois consumer protection law, but I think these facts could raise issues with the following provision: Illinois Administrative Code Title 14, Subtitle B, Chapter II, Section 475.630. 2. When I test drove the car, I did not notice any imperfections within the interior of the car. Upon getting in the car after purchase, I saw a dent in one of the speakers. To the very best of my recollection, this dent was not present when I test drove the car. I later paid out of pocket to fix the dent because, as Ian said, "unfortunately with used cars, there's always going to be a few imperfections." 3. Only after purchasing the car did Ian tell me that they only had one key for the vehicle, as the previous owner had not returned the second key. Shortly after purchasing the car I gave the dealership a negative review. Once I did so, I was contacted and told that if I gave the dealership a new, positive review, they would get me a second key. Leaving me no choice by withholding my right to a second key, I gave the dealership a new, positive review. I then received the second key on February 23, 2024. But, this was only offered after a negative review, and I do not believe I would have been offered a second key if I had not left a negative review in the first instance. After purchasing the car, I have discovered the following issues: 4. On February 9, 2024, after hearing a knocking sound coming from the trunk for around a week, I inspected the trunk and discovered a plastic piece wrapped around the left trunk arm of the car had broken. The broken plastic piece had marks, and broke in a way that indicated something else was broken inside the trunk, which caused the damage. On February 13, 2024 I took my car to Autohaus on Edens for inspection. Autohaus on Edens informed me that the trunk motor had broken loose from the side of the trunk where it was secured, and as a result, knocked into the left trunk arm, breaking the plastic piece. I picked up my car up on February 20, 2024 after the trunk motor was fixed and the plastic piece replaced. 5. On February 20, 2024, I saw rust forming between the right rear bumper and fender of the vehicle. I have had no accidents with this vehicle. When I mentioned this to a service technician while getting the second key programmed to the car at Motor Werks of Barrington, he said that it looked to be pre-existing. He asked if I'd bought the car there, and I said yes. 6. On February 27, 2024, I found an oil leak underneath the car, with oil appearing underneath the splash guard on the front left, driver side of the car. 7. On February 28, 2024, I noticed the fuel lid bodywork on top of the gas cap appeared to slide easily, and discovered that the fuel lid was no longer glued on and slid right off the car. I literally held a piece of my car in my hands. I sent Ian a video, who indicated confusion, and did not seem to grasp the circumstances. I do not have time for this, or this feign of confusion. More
by eschriesheim
Employees Worked With
Ian Higgins
March 01, 2024
Clean quite not pushy helpful when asked I would return again with out hesitation Thanls again with out hesitation Thanls More
by m.m.weber1971
February 27, 2024
Great experience here. Bill Marinangel was a true professional when it comes to his knowledge of cars and the purchasing process. He helped us a great deal when we came in Bill Marinangel was a true professional when it comes to his knowledge of cars and the purchasing process. He helped us a great deal when we came in last week to buy our new EQE 350 SUV. Looking forward to doing more business with this dealership and with Bill in the future! More
by punnoose1112
Employees Worked With
February 12, 2024
We bought a new AMG GLE53 and couldn't be happier. Bill Covert was amazing to work with, not only flexible, but very supportive in all of our inquiries. Bill and Motorwerks made the process of buyin Bill Covert was amazing to work with, not only flexible, but very supportive in all of our inquiries. Bill and Motorwerks made the process of buying incredibly easy and not stressful at all. MotorWerks is simply a great place to do business (this makes our 5th purchase there). More
by D&T
Employees Worked With
February 09, 2024
I bought a certified used Mercedes AMG GLE 63S from this dealership. My sales guy was Andrew Salazar and he was great. Did a wonderful job communicating with me. I bought the car out of state and they ma dealership. My sales guy was Andrew Salazar and he was great. Did a wonderful job communicating with me. I bought the car out of state and they made the process very easy. Videos, pictures, and thorough email communication. More
by bharrell
Employees Worked With
February 03, 2024
Amazing dealership. I was blown away by from the moment we drove in. Friendly, fun, low pressure environment. Geoff was also wonderful to work with, helpful and knowledg I was blown away by from the moment we drove in. Friendly, fun, low pressure environment. Geoff was also wonderful to work with, helpful and knowledgeable from start to finish! More
by Tyler
Employees Worked With
