Mercedes-Benz of Barrington

My experience I enjoyed very much working with Izabela and her manager!!! Isabela was very courteous and helpful. She made sure that all my expectations are met.. I enjoyed very much working with Izabela and her manager!!! Isabela was very courteous and helpful. She made sure that all my expectations are met.. The experience was outstanding!!! Isabla and her manager did their best to keep me satisfied!!!I found that Motorwerks is the best based on all my car purchases thus far!!! I Wish Isabela and the Motorwerks leadership a very happy and great New Year!!! More

Outstanding service by Izabela Oglodzinska In mid-October of 2018 my wife and I walked in to look at the new Mercedes models. We were not planning an immediate purchase. Izabela has demonstrate In mid-October of 2018 my wife and I walked in to look at the new Mercedes models. We were not planning an immediate purchase. Izabela has demonstrated an outstanding customer service, professionalism and charisma. She understood our needs and greatly helped us to make a decision to buy a car we were looking for: GLA 250. We extremely pleased with our purchase and buying experience. Izabela has consistently followed up with us after the day of purchase, answered all of our questions and provided additional guidance! We'll definitely recommend Izabella and the Dealership to our friends. Natalie& Arkady Koltun More

Excellent Service We got to the dealership on Saturday at 11am and left after 5pm. Walked in just to weigh my options and walked out with a new vehicle. James Ramirez w We got to the dealership on Saturday at 11am and left after 5pm. Walked in just to weigh my options and walked out with a new vehicle. James Ramirez was great and had patience. That's what every car buyer needs. I sent him an email Saturday after 9pm and although he was off duty, he followed up via text that he will get me the information I requested first thing Monday. He sent me the info I needed as soon as he got in (9:07am). I even had other questions and he followed up immediately. He also promise to send us something we requested...he kept his promise and followed up to ensure we received it. What awesome customer service. Getting that reassurance shows that the quality in customer service and the quality of the vehicle represents Motor Werks!!! More

Wonderful experience I was extremely pleased with the manner this dealer responds to their customers. James is a wonderful example of their friendly, honest, professional, I was extremely pleased with the manner this dealer responds to their customers. James is a wonderful example of their friendly, honest, professional, customer first attitude. This is my 2nd purchase from Motor Werks and the 6th for my family. They are the best. More

Comfortable atmosphere. Wow! What a place. I have never experienced first class service in a car dealership before. They make you feel special from the moment you arrive, Iza Wow! What a place. I have never experienced first class service in a car dealership before. They make you feel special from the moment you arrive, Izabela did a good job, no pressure it all, The atmosphere here is comfortable, clean and no pressure. They have beautiful cars and I am so happy to be driving my new Mercedes. Thanks Izabela , I will be back! More

No pressure, amazing transaction Thank you Tom for showing us, very patiently, so many car choices! We love the vehicle we chose and the entire transaction was easy breezy. Thank you Thank you Tom for showing us, very patiently, so many car choices! We love the vehicle we chose and the entire transaction was easy breezy. Thank you Sam for giving us a tutorial and lesson on how to us all the buttons in our car. More

Trustworthy and attention to details I first was in touch w/ Tom via email, as I live 90 miles away and saw a 2016 GLC300 4MATIC I was interested in that I emailed the dealership about. I first was in touch w/ Tom via email, as I live 90 miles away and saw a 2016 GLC300 4MATIC I was interested in that I emailed the dealership about. Several staff at the dealership got back to me quickly and eventually put me in touch w/ Tom, who I then communicated with and determined that I would make a trip down to see the vehicle. Tom was always quick to respond to my emails, and was flexible when my plan to drive down was postponed until the next day. Upon meeting, he was friendly and personable...and not "salesy" like many car salespeople are. He was knowledgeable about the vehicle and took time to point out the features and get me comfortable with the electronics before taking it on a test drive, and once back was honest and fair as we came to a deal for the vehicle. Overall both Tom and the dealership left a great impression on me, and I would not hesitate to recommend them to anyone. More

good salesmen James did a great job. would definitely go back to see him for my next car. was very happy with his understanding are needs and getting things done James did a great job. would definitely go back to see him for my next car. was very happy with his understanding are needs and getting things done More

Fast, Honest and Exceptional Service! My wife and I purchased a 2019 Honda Odyssey from Motor Werks of Barrington and were fortunate to have worked directly with Zach. Our experience was My wife and I purchased a 2019 Honda Odyssey from Motor Werks of Barrington and were fortunate to have worked directly with Zach. Our experience was exceptional. He provided us true end-to-end service - from supplying us with the necessary pricing, financing and trade-in information before our visit to providing a guided tour of the vehicle before driving it off the lot. We will only purchase a vehicle from Zach from now! He was prompt, honest and friendly. The Lim family will be certain to recommend his services to all of our friends and family. More

Excellent Sales Representation James Ramirez was very patient, knowledgeable, friendly and helpful in taking my son and I through the inventory available for used Mazda 6's. There James Ramirez was very patient, knowledgeable, friendly and helpful in taking my son and I through the inventory available for used Mazda 6's. There was one Mazda 6 that stood out among the others in terms of looks, color, cleanliness, and miles. James explained everything we needed to hear about that car's history, accessories and prior ownership, took us for an extended test drive, and showed us how to use each of the options which are numerous on the Grand Touring model. In short, James did a GREAT JOB for us and it was because of him that we really enjoyed our overall experience on a Saturday afternoon -- October 13 -- at the dealership. I would highly recommend you ask for James when you are in search of your next vehicle. Thanks again, James. More