Mercedes-Benz of Barrington

Outstanding Dealership The Motor Werks team exhibits exemplary customer service and a genuine concern for their customer. I had the opportunity to work with Joe Spata, Tom P The Motor Werks team exhibits exemplary customer service and a genuine concern for their customer. I had the opportunity to work with Joe Spata, Tom Posiewwko, and Raul Tomasa, these guys were awesome. I made a long distance purchase and never once felt that I would receive anything other than outstanding service and a fair price for the vehicle and my trade. That is excatly what I got. I drove over 700 miles to make the purchase and I am happy to say that I would do it again. I was skeptical that I would be able to conduct a deal over the phone, but when I spoke to Joe, from the first call, he made it clear that there was no reason for skeptisism and my investment in time to make the trek would be worth it. He did this through his direct approach in giving me all of the information about the vehicle that I was interested in and answering all of my questions with thorough answers. Joe offered a fair price for the purchase and a fair price for my trade right away, with little negotiation required. This was refereshing and reassuring. When I arrived at the dealership, the excellent service that I had been receiving got even better. While waiting for the final delivery of the vehicle, Zach (another employee) struck up a friendly conversation and exhibited a genuine interest in my satisfaction with the process. This further confirmed to me that I had made the right decision to trust the Motor Werks team. More

Excellent Dealership! This is my third time buying a vehicle through Motor Werks. I will not go anywhere else. Jack Ball is a fantastic sales person. Overall, motor Werks v This is my third time buying a vehicle through Motor Werks. I will not go anywhere else. Jack Ball is a fantastic sales person. Overall, motor Werks values customer service and that is evident from the sales people, to management, to the finance office. Great experience! More

Outstanding service! Ken Betts is by far the best sales person I have ever worked with. He makes the car buying experience so easy and enjoyable. He worked so hard to make Ken Betts is by far the best sales person I have ever worked with. He makes the car buying experience so easy and enjoyable. He worked so hard to make such a great deal for us and ensured that every detail was taken care of. We have used Ken for multiple purchases over the years and we will continue to do so as he is exceptional at what he does. I also want to recognize Nina Gewargis as her follow up and personality are a huge asset to Motor Werks. Also Tony in the finance department made the whole application process easy and fast. Would highly recommend Motor Werks! More

Great dealership I am very satisfied with my purchase and the dealership is great they have the best brands under one roof. I was trying to come out from a lease and I am very satisfied with my purchase and the dealership is great they have the best brands under one roof. I was trying to come out from a lease and that is not easy, but Zach Sowinski and the sales manager made it as easy as it gets. The finance department was great also. More

Treated me like family. Brian exceeded my expectations of what I thought should have been a car buying experience. He went above and beyond his responsibly as a salesman and Brian exceeded my expectations of what I thought should have been a car buying experience. He went above and beyond his responsibly as a salesman and really changed my opinion on the entire sales process. What I once thought to be a shady and cumbersome process was actually very pleasant. He’s an honest, well spoken gentlemen that treated me like family throughout the entire experience. More

Excellent Customer Service James Ramirez is a very nice person who happens to be selling cars. My wife knew she wanted a luxury SUV but did not know which brand. James was ver James Ramirez is a very nice person who happens to be selling cars. My wife knew she wanted a luxury SUV but did not know which brand. James was very patient with her, showed us various cars, introduced us to folks in Porsche (even though James works in Mercedes) and ultimately closed the sale of a Porsche Cayenne. He stayed late on Saturday even though no doubt he would rather been at home spending time with his family. More

Outstanding experience I purchased a used MB GLA 250 and had a very positive experience with James Ramirez, Brian Owen and Tony, finance manager. James and Brian listened a I purchased a used MB GLA 250 and had a very positive experience with James Ramirez, Brian Owen and Tony, finance manager. James and Brian listened and I did not feel rushed and pressured. I was probably one of the few customers not intimated to haggle to get a deal within household budget and James tried to work in my favor. He even gave me tips for scheduled maintenance that won’t cost me an arm and a leg. Overall it was a smooth and quick process from beginning to end. I truly appreciated the professionalism and polite treatment I was given. I left with the car of my dream happy and would highly recommend MotorWerks Barrington to colleagues, family and friends. Thank you! More

Best experience I’ve had at a dealership! I can remember a time when dealerships used to be a whole experience. A fun, yet business orientated meeting of two people meeting to come to terms. B I can remember a time when dealerships used to be a whole experience. A fun, yet business orientated meeting of two people meeting to come to terms. But during that meeting you saw a very clean dealership, well dressed men or women who were always super polite and courteous to your every need, whether they were the one making the sale or not. This dealership and it’s staff were exactly that experience and more. My salesman Chris Holloway was immediately a pleasure to work with. Starting on our walk around the car, he gave me a feeling as if I was talking to a long time friend. On our test drive he was very informative, professional, and yet fun to be around. He was the perfect balance that I wish every one would experience while going in to buying a car. Any nervesouness that I had was gone, and I felt like I could talk to him like I would be able to a friend. Once back in the showroom, the negotiations, despite it going a little back and forth, with both of us winning equally, was another great experience in itself. I had the pleasure of meeting the General Manager Christopher Lima and the finace man Ryan Durso. Both of these men were as kind and friendly as Chris was, both also making me feel super comfortable and relaxed without even trying. I really feel it necessary to mention that I was there purchasing a car for $13,700 in a slew of $100,000 cars and trucks. My initial feeling was that I felt a little intimidated like as if I were walking into a Ferrari dealership to buy a $3,000 Mazda. But the staff treated me as everyone should be treated, and talked to me as everyone should as well. My money was no different or less important than any one else’s. I would recommend this car to ANYONE and EVERYONE I know, whether it be for a high end car, or a daily work car. I will be forever a customer of this dealership, with my only hopes that more dealerships would model themselves after this one. THANK YOU ALL FOR THE EXPERIENCE! You’ve made my families dream of owning this car a reality, as well as a blessing to have been able to meet such a great group of men and women! I will be back! More

Great Experience Working with Zach was great. He was very responsive and went out of his way to make the sale for me. I felt lucky to be working with him. That kind of Working with Zach was great. He was very responsive and went out of his way to make the sale for me. I felt lucky to be working with him. That kind of service doesn't happen very often, especially when buying a car. I would definitely go back, and hopefully work with Zach again, the next time I need to buy a car. More

Fantastic experience with this dealership!! Our experience with this dealership was exceptional! Peter Seaverns(Sales) and Nicole Schomer(Finance) were wonderful to deal with. They both put in a Our experience with this dealership was exceptional! Peter Seaverns(Sales) and Nicole Schomer(Finance) were wonderful to deal with. They both put in a lot of time and effort to find us a used vehicle that is in fantastic condition and at a great price! We would highly recommend this dealership along with Peter and Nicole to anyone who is looking for honest and trustworthy people to deal with! You will walk away feeling like you got the best deal possible for a great vehicle in excellent condition. More