Mercedes-Benz of Barrington
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 540 reviews
Great service! Fast turn around time... I was in and out within an hour for an unscheduled service requirement without an appointment for the service. within an hour for an unscheduled service requirement without an appointment for the service. More
Ken, made buying our new Mercedes a real pleasure! He was very straight forward, explained everything for my wife and myself to our satisfaction. He was very respectful of our time and provided us with all o very straight forward, explained everything for my wife and myself to our satisfaction. He was very respectful of our time and provided us with all of the information we needed to make our purchase decision. He is extremely knowledgeable about the Mercedes products and gave us a complete introduction to our new car. We have been Motor Werks customers for 25 years and Ken has always give us superior service. More
I'm always satisfied with the service at Motor Werks. That is why I've been a customer for many years. As for the question of price, we pay what the rate is and I have no way of knowing if it's a compet That is why I've been a customer for many years. As for the question of price, we pay what the rate is and I have no way of knowing if it's a competitive rate or not. I trust the company and, like most people, wish the price was less. But it is what it is and I'm happy to pay it for a good job. And I always get a good job so I give them a great rating across the board. More
The staff seems to really care about you at Motor Werks. This is my second car (a Porsche) from them. The first (an Infiniti) I had for many years and had them service it the entire time. They do a excell This is my second car (a Porsche) from them. The first (an Infiniti) I had for many years and had them service it the entire time. They do a excellent job. I preferenced Motor Werks over other dealers when looking for a car due to my experience with them. Sebastian Stankiewicz was my salesperson this time. He's got a passion for cars and good service - great to work with. More
Justin was very helpful. I asked to communicate through email and Justin was able to oblige. He also explained all work in detail for me. Thank you email and Justin was able to oblige. He also explained all work in detail for me. Thank you More
We were working with a relatively new sales person who made a few mistakes. But in the final analysis the dealership came through with flying colors, and we give the experience five stars. made a few mistakes. But in the final analysis the dealership came through with flying colors, and we give the experience five stars. More
I have always been pleased with the friendliness and competence of service at Motor Werks. Bob Poduch in particular has always been exceptional. My only concern has always been the cost. I'm not oppo competence of service at Motor Werks. Bob Poduch in particular has always been exceptional. My only concern has always been the cost. I'm not opposed to paying a slight premium for dealer service but at times the charges are offensively high (eg: $900 to repair a burnt out xenon head light - one). At some point when the charges become double or more what a reputable independent shop would charge, Motor Werks will lose (or already has lost) business which is sad because I love the company. More
Very good experience. Nice waiting room, very clean facilities and all employees were very pleasant. I would recommend it to a friend . Very very convenient. facilities and all employees were very pleasant. I would recommend it to a friend . Very very convenient. More
Great service for the money. I feel confident that my car problems will be resolved correctly. If they are not, I firmly believe Motor Werks will stand by their work and not overcharge for unnecessary w car problems will be resolved correctly. If they are not, I firmly believe Motor Werks will stand by their work and not overcharge for unnecessary work. More
Most efficient saleman we ever met, in/out in no time. Most efficient saleman we ever met, in/out in no time. Knowledge of the car, friendly, understand what we are looking for. You all work well as a te Most efficient saleman we ever met, in/out in no time. Knowledge of the car, friendly, understand what we are looking for. You all work well as a team. More