
Mercedes-Benz of Barrington
Barrington, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 AM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I had an exceptional experience at Motor Werks of Barrington. Upon arrival, I was greated instantly by a friendly porter who personally escorted me into the service advisor, Jim deRosa's office. Ji Barrington. Upon arrival, I was greated instantly by a friendly porter who personally escorted me into the service advisor, Jim deRosa's office. Jim was very personal and friendly, yet professional. After explaining what was wrong with my car, I was on my way. No waiting. More
Professional, efficient, no hassle / no bs is why I bring all my cars to Motorwerks and why I bring my BMWs to Erik Swanson. I've never had a disappointing experience. all my cars to Motorwerks and why I bring my BMWs to Erik Swanson. I've never had a disappointing experience. More
Justin took care of me on this Saturday afternoon when I came in with needing new rear wiper blades and a new light cap. He replaced everything himself and took care of getting me in and out right away. J came in with needing new rear wiper blades and a new light cap. He replaced everything himself and took care of getting me in and out right away. Justin is always friendly and efficient. More
Justin was terrific in keeping me updated with the repair, looking at possible solutions and evaluating cost issues. Will always call Justin to co-ordinate all future service. repair, looking at possible solutions and evaluating cost issues. Will always call Justin to co-ordinate all future service. More
As always, all Motorwerks personnel were friendly and helpful. Work on GLK was completed in a timely manner. Would definitely recommend Motorwerks as my "go to" dealership. Mary Ciszek helpful. Work on GLK was completed in a timely manner. Would definitely recommend Motorwerks as my "go to" dealership. Mary Ciszek More
I have experienced continuous and excellent service for the past ten years with both of my BMWs. Over the years, courteous and competent technicians have serviced my vehicles and their managers have been the past ten years with both of my BMWs. Over the years, courteous and competent technicians have serviced my vehicles and their managers have been consistently concerned with the overall quality and the ultimate customer satisfaction. More
I recently went into Mortorweks and was thoroughly annoyed by the lack of customer service in the Accessories Department. When the young man (Mark Grace or Mike Grace?) wasn't on his phone texting, he annoyed by the lack of customer service in the Accessories Department. When the young man (Mark Grace or Mike Grace?) wasn't on his phone texting, he was staring at my chest! I was so insulted that I later sent in my son to pick up my car. This is not acceptable behavior or customer service! More
Called with an odometer question regarding a used MB just purchased by my son. Talked with John Laskowski who answered all of my questions and went over and above in researching service dates for the car in purchased by my son. Talked with John Laskowski who answered all of my questions and went over and above in researching service dates for the car in question. This put my mind at ease because "AutoCheck" indicated something different and not in our favor. Thank you John. Your help is much appreciated. More
All work was completed after full consultation. The car was ready when promised and I was pleased with the loaner service, as well. I live quite a distance away and choose to have my car serviced at Motor was ready when promised and I was pleased with the loaner service, as well. I live quite a distance away and choose to have my car serviced at Motorwerks because of the consistent quality of service. Thank you and I am certain I will be a returning customer. Diane Downey More
I am very happy with the car that I purchased from Motorwerks. Some of the technology in the car was not really implemented for my cell phone but I have no doubt that the dealership will stand behind Motorwerks. Some of the technology in the car was not really implemented for my cell phone but I have no doubt that the dealership will stand behind it. Overall I am very sastisfied. More