Mercedes-Benz of Barrington

Working with Jim DeRosa and Ann Campbell is always a pleasure very helpful and concerned. Kudos to them for their wonderful customer service and friendliness. pleasure very helpful and concerned. Kudos to them for their wonderful customer service and friendliness. More

The process was very fast and fair, which is what I expect. I will say that I was prepared, having done all of my research and homework prior to coming to Motorwerks. That being said, I made contact expect. I will say that I was prepared, having done all of my research and homework prior to coming to Motorwerks. That being said, I made contact online, arranged an appointment that was convenient for me and came in to purchase a car. While you did not have exactly what I was looking for, Al found what I was looking one is the process of shipment, and we made a deal pretty quickly, and I awaited its arrival. Pickup was also done arranged quickly. So far, it has only been a couple days, but I really like the BMW, and I had not owned one before. My family is a repeat customer having purchased an Infiniti from Motorwerks maybe 5 years ago. I anticipate that we will return in the future. More

I had arranged for a standard service appointment, and brought along a list of items that needed to be corrected on a recent pre-owned purchase. In addition to the ease of check in, and the outstanding se brought along a list of items that needed to be corrected on a recent pre-owned purchase. In addition to the ease of check in, and the outstanding service provided, the communication was way above expectation. This has been the most pleasant auto-related experience I have ever had... Erik made a service visit actually pleasant! Never would have expected it, but it was great! More

Service is the reason I keep coming back to Motorwerks. Jim DeRosa has always treated me very well. His professionalism and thoroughness in taking care of my car is excellent. The mechanics treat my car Jim DeRosa has always treated me very well. His professionalism and thoroughness in taking care of my car is excellent. The mechanics treat my car very well, and I always get it back clean. Keep up the good work. More

Andrew was very patient even thought it took me forever to decide which car I want. His response was always on time and have his answer ready whenever I ask him questions. Plus finance personnel was also to decide which car I want. His response was always on time and have his answer ready whenever I ask him questions. Plus finance personnel was also very helpful. More

Great service! Fast turn around time... I was in and out within an hour for an unscheduled service requirement without an appointment for the service. within an hour for an unscheduled service requirement without an appointment for the service. More

I'm always satisfied with the service at Motor Werks. That is why I've been a customer for many years. As for the question of price, we pay what the rate is and I have no way of knowing if it's a compet That is why I've been a customer for many years. As for the question of price, we pay what the rate is and I have no way of knowing if it's a competitive rate or not. I trust the company and, like most people, wish the price was less. But it is what it is and I'm happy to pay it for a good job. And I always get a good job so I give them a great rating across the board. More

The staff seems to really care about you at Motor Werks. This is my second car (a Porsche) from them. The first (an Infiniti) I had for many years and had them service it the entire time. They do a excell This is my second car (a Porsche) from them. The first (an Infiniti) I had for many years and had them service it the entire time. They do a excellent job. I preferenced Motor Werks over other dealers when looking for a car due to my experience with them. Sebastian Stankiewicz was my salesperson this time. He's got a passion for cars and good service - great to work with. More

Ken, made buying our new Mercedes a real pleasure! He was very straight forward, explained everything for my wife and myself to our satisfaction. He was very respectful of our time and provided us with all o very straight forward, explained everything for my wife and myself to our satisfaction. He was very respectful of our time and provided us with all of the information we needed to make our purchase decision. He is extremely knowledgeable about the Mercedes products and gave us a complete introduction to our new car. We have been Motor Werks customers for 25 years and Ken has always give us superior service. More

Justin was very helpful. I asked to communicate through email and Justin was able to oblige. He also explained all work in detail for me. Thank you email and Justin was able to oblige. He also explained all work in detail for me. Thank you More