Motor Werks Mercedes-Benz - Service Center

As always, all Motorwerks personnel were friendly and helpful. Work on GLK was completed in a timely manner. Would definitely recommend Motorwerks as my "go to" dealership. Mary Ciszek helpful. Work on GLK was completed in a timely manner. Would definitely recommend Motorwerks as my "go to" dealership. Mary Ciszek More

I have experienced continuous and excellent service for the past ten years with both of my BMWs. Over the years, courteous and competent technicians have serviced my vehicles and their managers have been the past ten years with both of my BMWs. Over the years, courteous and competent technicians have serviced my vehicles and their managers have been consistently concerned with the overall quality and the ultimate customer satisfaction. More

I recently went into Mortorweks and was thoroughly annoyed by the lack of customer service in the Accessories Department. When the young man (Mark Grace or Mike Grace?) wasn't on his phone texting, he annoyed by the lack of customer service in the Accessories Department. When the young man (Mark Grace or Mike Grace?) wasn't on his phone texting, he was staring at my chest! I was so insulted that I later sent in my son to pick up my car. This is not acceptable behavior or customer service! More

Called with an odometer question regarding a used MB just purchased by my son. Talked with John Laskowski who answered all of my questions and went over and above in researching service dates for the car in purchased by my son. Talked with John Laskowski who answered all of my questions and went over and above in researching service dates for the car in question. This put my mind at ease because "AutoCheck" indicated something different and not in our favor. Thank you John. Your help is much appreciated. More

All work was completed after full consultation. The car was ready when promised and I was pleased with the loaner service, as well. I live quite a distance away and choose to have my car serviced at Motor was ready when promised and I was pleased with the loaner service, as well. I live quite a distance away and choose to have my car serviced at Motorwerks because of the consistent quality of service. Thank you and I am certain I will be a returning customer. Diane Downey More

Working with Jim DeRosa and Ann Campbell is always a pleasure very helpful and concerned. Kudos to them for their wonderful customer service and friendliness. pleasure very helpful and concerned. Kudos to them for their wonderful customer service and friendliness. More

I had arranged for a standard service appointment, and brought along a list of items that needed to be corrected on a recent pre-owned purchase. In addition to the ease of check in, and the outstanding se brought along a list of items that needed to be corrected on a recent pre-owned purchase. In addition to the ease of check in, and the outstanding service provided, the communication was way above expectation. This has been the most pleasant auto-related experience I have ever had... Erik made a service visit actually pleasant! Never would have expected it, but it was great! More

Service is the reason I keep coming back to Motorwerks. Jim DeRosa has always treated me very well. His professionalism and thoroughness in taking care of my car is excellent. The mechanics treat my car Jim DeRosa has always treated me very well. His professionalism and thoroughness in taking care of my car is excellent. The mechanics treat my car very well, and I always get it back clean. Keep up the good work. More

Great service! Fast turn around time... I was in and out within an hour for an unscheduled service requirement without an appointment for the service. within an hour for an unscheduled service requirement without an appointment for the service. More

I'm always satisfied with the service at Motor Werks. That is why I've been a customer for many years. As for the question of price, we pay what the rate is and I have no way of knowing if it's a compet That is why I've been a customer for many years. As for the question of price, we pay what the rate is and I have no way of knowing if it's a competitive rate or not. I trust the company and, like most people, wish the price was less. But it is what it is and I'm happy to pay it for a good job. And I always get a good job so I give them a great rating across the board. More