Mercedes-Benz of Beaverton

They were AMAZING to work with and I will only go here moving forward with any device needs moving forward with any device needs More

I didnot get the same day service which is understandable when it is a busy season. I came in for tune up, brake job and changing spark plugs. After I received my car , i noticed the next day that my brake w when it is a busy season. I came in for tune up, brake job and changing spark plugs. After I received my car , i noticed the next day that my brake warning light is flickering. I called and had to wait almost a week to bring it back to the dealership. I found out that it will take more than a day to diagnose the issue. I have 3 kids and we need two cars to handle their activities. Hope it helps you figuring out how to improve service for better customer statisfaction. More

We have two MBz vehicles and take both to Mercedes of Beaverton. Our recent visits were managed by Ryan Collins who is an excellent customer service rep. Beaverton. Our recent visits were managed by Ryan Collins who is an excellent customer service rep. More

Got my Nav system updated, no hassles. Wait time was good. Able to work in the lounge area while waiting. good. Able to work in the lounge area while waiting. More

Took just the amount of time they say, check out efficient also, coffee in waiting area good too efficient also, coffee in waiting area good too More

Thank you so much to Ryan and his team. They took care of two of our Mercedes. The first one needed a schedule B service and the second needed all 4 brake pads and rotors. Ryan was quick to greet us and quic two of our Mercedes. The first one needed a schedule B service and the second needed all 4 brake pads and rotors. Ryan was quick to greet us and quickly got the cars processed so we were never waiting. He handed us the keys to the loaner that we were given, which was clean and beautiful. It was a very enjoyable experience!! Thank you again! More

Norm Hunter is the leader in salesmanship at that dealership! I wouldn’t go anywhere else. And if I lived out of state or out of country I would still get in contact with Norm Hunter to make a purcha dealership! I wouldn’t go anywhere else. And if I lived out of state or out of country I would still get in contact with Norm Hunter to make a purchase or a lease More

I brought my car in for service and I was greeted immediately and checked in. The process was quick and the waiting area very clean and comfortable. Cold drinks and snacks were available and the staf immediately and checked in. The process was quick and the waiting area very clean and comfortable. Cold drinks and snacks were available and the staff was friendly and helpful. I brought my dog with me and she sat comfortably on her bed as we waited for the scheduled maintenance to be done. Check out was quick, easy and flawless. I had a great experience. Thank you. More

Overall great experience, considering the pandemic and supply chain disruption. Great team, great service and attention to details. supply chain disruption. Great team, great service and attention to details. More

Shak was great. He kept me informed of the progress etc. no complaints here! The problem with the faulty power steering rack control unit was disappointing for a Mercedes with 50,000 miles. no complaints here! The problem with the faulty power steering rack control unit was disappointing for a Mercedes with 50,000 miles. More