
Mercedes-Benz of Beaverton
Portland, OR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Max was terrific to deal with! Other than my car suffering a crash in the dealership harming the back bumper, and the car having a starting issue while there; I did how how Max delivered the news to suffering a crash in the dealership harming the back bumper, and the car having a starting issue while there; I did how how Max delivered the news to me and took care of everything. More
The service here is always good. My loaner car this time was filthy when I picked it up. That's very unusual in my experience with Beaverton Mercedes. was filthy when I picked it up. That's very unusual in my experience with Beaverton Mercedes. More
I was running late and called to inform them. They said it wasn’t a problem. Drive safe and see you when you get here. Everyone was professional and nice it wasn’t a problem. Drive safe and see you when you get here. Everyone was professional and nice More
Service was fast and thorough. I certainly plan to use them for the future servicing of our vehicle. Providing a ride for drop off and pickup was great. them for the future servicing of our vehicle. Providing a ride for drop off and pickup was great. More
Loaner was available as promised. Car was done in same day. Area was clean. Coffee machine worked. Price was explained before work started. COVID protection in place day. Area was clean. Coffee machine worked. Price was explained before work started. COVID protection in place More
Took a day longer to “finish vehicle” which never got fixed because they didn’t have the airbag that they called me to fix due to airbag recall. Couldn’t find paperwork when arrived to pick up vehicle an fixed because they didn’t have the airbag that they called me to fix due to airbag recall. Couldn’t find paperwork when arrived to pick up vehicle and didn’t tell me until the end that the vehicle wasn’t even repaired. Took another 20 minutes for tech to bring vehicle to me. Paperwork said complementary hand car wash and vacuum. Car was not washed but was vacuumed. Dealer had car for two days and work has still not been complete. Terrible service. More
Great service you would expect from a luxury car dealer. Rebecca has a great personality, much like my own. The refreshments are always great too. Rebecca has a great personality, much like my own. The refreshments are always great too. More
I have owned seven Mercedes so am familiar with the brand, but am new to Mercedes of Beaverton. They make car repair about as easy as it can be. brand, but am new to Mercedes of Beaverton. They make car repair about as easy as it can be. More
I had to come to the dealership for a flat tire service. Firstly the didn’t have the tire in stock & had to order it, which they said will show up in the afternoon same day & they arranged for a courtesy dr Firstly the didn’t have the tire in stock & had to order it, which they said will show up in the afternoon same day & they arranged for a courtesy drop off to my house. The tire didn’t show up the same day & I was asked to come to the dealership to get a loaner car. They couldn’t arrange for courtesy pick up & I had to pay from my own pocket to get to the dealership to puck up the loaner vehicle. The cost of the new tire was expensive to begin with & on top the cost of Uber ride made it even worse. No one has reached out to me offering any reimbursement. More