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Mercedes-Benz of Beaverton

Portland, OR

4.4
2,914 Reviews
One luxury car stands above the rest -- and so does one dealership. Discover Oregon’s largest selection of Mercedes at the beautiful new Mercedes-Benz of Beaverton. And experience luxury within reach. Mercedes-Benz of Beaverton opened in a brand-new state of the art facility in August 2012 and became a great addition to the Lithia Motors family of dealerships. Mercedes-Benz of Beaverton, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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9275 SW Canyon Rd

Portland, OR

97225

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Showing 2,914 reviews

May 19, 2021

Chris was honest and communicative. He appeared to be genuinely interested in helping me get my car fixed and getting me back on the road with a loaner. This was the 5th time I’ve brought the vehicle in More

by SERGIO.NUGENT.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
May 20, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for your review and kind words for Chris! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Beaverton. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 19, 2021

It has been 3 weeks since we first brought the ML 350 in for service... for not passing DEQ test. After visiting the service department twice, we picked up the vehicle this morning and went to take the DEQ More

by QIUPINGGUO1964
Recommend Dealer
No
Employees Worked With
Rebecca Lee
Jun 05, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for providing this feedback, Lawrence, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 19, 2021

Bruce was very welcome! He found a great option really quick! He made my experience with local Mercedes-Benz dealership great! I came in the dealership and got my car a week later from different state! Th More

by USADARIA24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stomenger
May 20, 2021 -

Mercedes-Benz of Beaverton responded

It's fantastic to hear that Bruce provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

May 19, 2021

Terrible car buying experience. Poor communication and service from many different aspects of process from Sale to Finance. Finally got my car delivered and the rear ambient lighting in the backseats is b More

by Kyle J
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mejra Berisa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noel Preston, Robert Olsen, Vlado Baturan
Jun 05, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for this feedback, Kyle. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Best Wishes, Dale Acelar (503) 296-1784 DAcelar@lithia.com

May 17, 2021

I like their courtesy and their professionalism. They did a great job on my car and according to the time promised. Additionally they washed my car sparkling clean too. More

by TONY.C.ROS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
May 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time, Tony, to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 17, 2021

Rebecca was great, service was done way before I expected it to be finished. Car wash was not thorough at all, my car still had a ton of pollen on it and was dusty inside More

by HAILEYVISSER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
May 17, 2021 -

Mercedes-Benz of Beaverton responded

It's great to hear that Rebecca was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Hailey, again for choosing Mercedes-Benz of Beaverton! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 17, 2021

I appreciate Rebecca’s willingness and flexibility in accommodating my last minute request for a loaner when the expected time for my service went from 1 hour to 4 hours. More

by AISHDEEN
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
May 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your thoughts on working with Rebecca. We're glad to hear she delivered such a great experience! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 16, 2021

Was pleased with the service overall but would have liked more communication on what was going on with my car, instead of waiting days and having to reach out to get any update. More

by BRI.SIERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Browarski
May 15, 2021

What can I say, is a Mercedes dealership! People is very friendly and professional. The waiting area is very relaxing and the free snacks are very convenient. More

by LDLD7819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Browarski
May 17, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

May 13, 2021

Max and Vadim are constant gentlemen and superior customer service is in their middle name. I could go other Mercedes Dealerships but I only go to the Beaverton location because of them. More

by RHW333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max, Vadim Balashov
May 13, 2021 -

Mercedes-Benz of Beaverton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Max and Vadim! Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

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